A/R Analyst II

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

A/R Analyst II

Department: Landstar Blue

Location: Onsite

Schedule: Monday - Friday, 8am-5pm

What work will you perform?

Reconcile customer receivables in an effort to minimize delinquency on customer accounts. Resolve billing complications, allowing timely payment to Landstar Blue, LLC accounts receivable.. Manage day-to-day responsibilities to ensure operations are productive. Use business knowledge of operating processes and motivation to accomplish goals.

Essential Responsibilities:

• Manage accounts receivable collection in a fast-paced, goal-oriented company
• Proactively use multiple resources to research, resolve and respond to complex customer issues by gathering information, analyzing data and determining root causes
• Perform in-depth customer payment analysis and account reviews to identify actions required to resolve outstanding receivables or disputed items
• Control the evaluation, investigation and resolution of accounts receivable function
• Review report trends and forecast receivables
• Produce custom monthly account status and KPI reports for customers and internal management
• Keep management informed of issues having a potentially negative effect on collections
• Determine level of collection effort required, including balance reduction targets for amounts over 45, 60, 90 and 120 days outstanding
• Utilize SAPbydesign system, and Blue TMS reporting to properly identify account status
• Communicate with customers, providing detailed information, such as shipment detail and customer requirements to resolve payment delays
• Resolve overdue account balances and payment discrepancies through research, communication & follow up with Administration team and customers
• Maintain timely communication with customers via e-mail & phone calls regarding account aging and payment status
• Chronicle customer interactions by documenting specific account and payment details
• Maintain complete, accurate, and organized records of account activity via SAPbydesign, other operating & accounting systems, notes and e-mail
• Provide customers with instructions to submit payment & remittance via 820 ACH CTX
• Ensure terminated customer account payments are received
• Prepare, maintain Landstar Blue accounts receivable standard operating procedures.
• Follow company policies and procedures
• Other duties as assigned

Minimum Experience and Qualifications:

• Minimum Education: High School Diploma or GED required
• Two years of accounts receivable experience

Preferred Experience and Qualifications:

• Associates Degree (A.A.) from a two year college or Bachelor's degree (B.A.) from four year college or university, preferred
• 1 year of collections or revenue recovery experience
• 1 year of cash management experience

Knowledge, Skills, and Abilities:

• Working knowledge of Microsoft Excel, Office, Word, Teams
• Leverage system tools and Microsoft Excel (including pivot tables and v-lookup) to develop, manage and track goals and action plans

• Strong critical thinking and analytical problem solving skills to resolve account delinquencies proactively, timely, and effectively
• Excellent oral and written communications skills in order to clearly, concisely, and timely provide details to customers, co-workers and management
• Ability to conduct both in-person and online meetings & presentations
• Ability to read and interpret documents such as instructions and procedure manuals
• Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

• Professional demeanor with co-workers, customers both in-person and while on calls

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch Fortune 500 company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to .

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

• Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America