Eligibility Specialist

ELIGIBILITY SPECIALIST

POSITION SUMMARY

This position is responsible for setup and day to day operations of IOU BILLING eligibility services The eligibility specialist  processes insurance eligibility checks, data transfers, processes data inputs, and troubleshoots data issues. 

ESSENTIAL FUNCTIONS

• Responsible for day-to-day eligibility operations and maintenance
• Reviews eligibility audit reports and processes member updates as required
• Responds to internal and external questions and requests

Experience & Skills

• 1-3 years prior benefits administration experience with a strong focus on Mental Health
• Proficient in EHR Icanotes preferred
• Experience processing ID cards for benefits preferred
• Eligibility experience in multiple insurance platforms
• Strong problem solving skills
• Communication Skills – excellent written and verbal

POSITION COMPETENCIES

• Communication
• Customer Focus
• Accountability
• Functional/Technical Job Skills

PHYSICAL DEMANDS

• This is an office environment requiring extended sitting and computer work.

WORK ENVIRONMENT

• Remote