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Estimated Pay $19 per hour
Hours Full-time, Part-time
Location Aspen, Colorado

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About this job

Added to system:
2/26/24 12:38 PM
Region:
Colorado
Location:
Aspen

*Up to $3,000 Sign On Bonus May Be Available*

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application.

Enjoy Industry Leading Benefits:

  • Generous paid vacation and extended sick leave, holidays, and flexible work arrangements.
  • Free and discounted transportation options to get around Aspen and the Valley.
  • Professional development and learning opportunities, including a tuition reimbursement program.
  • Health and wellbeing options that include Medical, Dental, Vision, robust and accessible employee assistance program, and nationally recognized wellbeing platform.
  • Monetary bonuses for healthy lifestyle choices and to use towards other personal needs.
  • Plan for your future with competitive employer contributions to a 401a retirement plans and Social Security, in addition to an individual 457b retirement plan and Roth IRA option. Have peace of mind with life and disability insurance
Job Title: Communications Coordinator
Department: City Manager | Communications
Classification: Exempt
Hiring Range: $60,486 annual - $68,058 annual
Salary Range: $60,486 annual - $90,730 annual
Position Summary: As part of a growing and dynamic communications team, the communications coordinator works heavily in the environmental sustainability and built environment space in a business partner capacity representing various departments within the city of Aspen. The work focuses on journey-level professional communications, public relations, marketing, and community engagement for departments such as Environmental Health and Sustainability and Community Development. Focus is on public education and awareness campaigns, community outreach and key messaging on behalf of the city of Aspen, and the Communications Department and the City Manager's Office.
Supervision Exercised and Received: Position works under the direct supervision of the Communications Co-Manager. This position also works closely with other Communications Office staff.
Essential Job Functions:
Communication and Marketing
* Works collaboratively with other Communications staff and assigned departments/projects to identify and implement communication plans to promote a positive internal and external communications experience.
* Compiles, develops, designs, and produces public relations materials including but not limited to newsletters, social media, brochures, press releases, newsletters, other media.
* Proactively identifies agency and citywide internal and external communication needs.
* Makes recommendations on communication planning and tactics based on communication needs assessments.
* Attends briefings and meetings with various departments and/or project teams to provide immediate feedback on potential external communication needs.
* Coordinates and proactively works with business partners for their communications plans to develop and use the Aspen Saturday Market and increase department participation. May assist with Saturday set up, break down and attendance. May track measurable data to determine return on investment.
* Supports active engagement and outreach opportunities designed to increase public awareness and participation related to city projects, services, policies, and programs.
* Acts as a communications business partner and is cross trained in all organization wide communication activities.
* Confers and advises business partners on graphic design when completed internally or externally, may create design concepts and make recommendations, may utilize graphic design software to design materials.
* Demonstrates an ability to receive strategic direction and adapts for use across multiple social media platforms.
* May work on special projects such as internal communications and or community engagement duties as assigned.
Graphic Design and Videography
* Confers and advises business partners on graphic design when completed internally or externally, may create design concepts and make recommendations, may utilize graphic design software to design materials.
* Creates designs using computer software appropriate for the requested deliverables (Hootsuite, Twitter, Facebook, Instagram, LinkedIn, YouTube, Adobe Creative Suite, Canva, MS Office applications, etc.).
* Provides photography and limited videography services to capture imagery of City of Aspen projects, infrastructure, equipment, personnel, and facilities, as well as events and day-to-day organizational culture.
* Support growth of City's media library.
Public Relations
* Works in partnership with Communications Office and various departments/projects, plans stakeholder outreach initiatives, promoting positive and interactive community relations.
* Works with Communications staff and departments to gather information to create public relations tools such as news releases, public service announcements, and other detailed information to promote services, programs, and events.
* Updates and prepares content for City of Aspen website, social media, and Aspen Community Voice web platform.
* Nurtures meaningful relationships with different community groups by encouraging City of Aspen values-based community interactions.
* Coordinates media events and builds media relationships.
* Monitors media articles, reports, and broadcasts; follows up with corrections, rebuttals, and clarification, as necessary.
* Serves as an ambassador for the organization with responsibilities for delivering the City's vision within the local community.
Community Engagement
* Works in partnership with the Communications Office and various departments/projects to support the implementation of community engagement plans, tactics, strategies, and techniques for inclusive stakeholder outreach initiatives.
* Promotes interactive, inclusive, and impactful community relations.
* Develops networks and relationships with other agencies to support transparent and collaborative engagement efforts.
* Supports identifying measurable goals and outcomes that are in line with community outcomes; implements with appropriate sense of urgency.
Reputation Management
* Manages the City's reputation through strategic and thoughtful response recommendations.
* Monitors and reports on the sentiment of communications toward or regarding the City of Aspen.
* Consistently implements design and branding guidelines.
Administrative and Operational Support
* Supports the Communications Office by performing a variety of administrative and receptions functions including but not limited to coordination of office supplies, scheduling meetings, coordination of ads, and office coverage.
* Is the point of contact for customer support services.
City Organizational Values:
* Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation.Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.
Other Duties as Assigned
* Maintain awareness of citywide projects and efforts to identify synergies and opportunities for partnerships
* Stay abreast of new trends and innovations in the fields of communication, public relations, public administration, and information services.
* Assist in the City's overall communication program efforts to meet the goals, objectives, and timelines identified by the Communications Strategic Plan.
_____________________________________________________________________________________________________________________________
Core Competencies:
Displays the following key competencies and behaviors in the overall job performance to include knowledge, skills, and abilities:
* Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
* Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
* Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.
* Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.
* Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication.
* Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.
* Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.
* Problem Solving: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
* Social Media: Ability to use social media to effectively communicate with and engage the community in City projects and events.
* Time Management: Ability to work independently, establish priorities, and meet deadlines. Ability to maintain a high level of organization and orderliness.
* Community Engagement: Ability to research, analyze, and make recommendations regarding community engagement projects.
Minimum Qualifications:
Education: Bachelor's degree with course work in communications, public relations, marketing, journalism, public administration, or a related field OR equivalent technical training and experience that provides the required knowledge and skills.
Experience: Three (3) years of experience in graphic design, communications, public relations, and/or community engagement.
Technical Knowledge: Must be proficient in or ability to become proficient within six months from date of employment: Microsoft Outlook Email, Content Management systems, Adobe Creative Suite and Canva, Social Media platforms including but not limited to Facebook, Instagram, Twitter, YouTube and LinkedIn and a basic understanding of computers and online computer-based technology applications, which includes accessing web-based platforms.
Licenses & Certifications:
* Must possess a valid Colorado Driver's License or be able to obtain one within 30 days.
* Possess or able to complete Incident Command System (ICS) Level 100 and 200
certification and IS-29, a Public Information Officer Awareness training within one year of start date.
NOTE: Any combination of experience and education that would likely provide the required abilities, knowledge, and skills as determined by the City of Aspen may be substituted for the requirements above.
Preferred Candidate:
* Adobe Creative Suite or similar design applications.
* Familiarity with social media and website content development/management.
* Prior experience developing and managing communications plans across various topics or issues simultaneously during the same time period.
* Familiarity with the International Association of Public Participation (IAP2) best practices, engagement spectrum, and values.
* Understanding of basic project management skills.
* Familiarity with nonprofit or government organizations is a plus.
NOTE: This position requires a Criminal background check upon hire. Employment is contingent upon the successful completion of a criminal background check.
Position Type and Work Hours:
* Regular full time, hours may vary with workload.
* Evenings/weekends may be required depending on department needs and special
projects.
* On-call rotation may be required depending on department needs and special projects.
Work Environment:
* Indoors: Employees work approximately 90% of the time in an office environment with
moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
* Outdoors/Off-Site: Employees may spend time in off-site meetings, trainings, and site
visits at a variety of City facilities, including but not limited to parks and other public spaces and gathering location.
Physical Demands:
Visual Acuity: Ability to bring objects into focus.
Balancing: Maintaining equilibrium.
Bending: Bending or positioning oneself to move an object from one level to another.
Carrying: Transporting or moving an object.
Crouching: Bending body downward and forward by bending leg and spine.
Climbing: Ascending or descending stationary objects.
Eye/Hand/Foot Coordination: Performing work through using two or more body parts or other devices.
Gripping/Grasping: Ability to apply pressure with fingers and palm.
Handling: Seizing, holding, grasping, through use of hands, fingers, or other means.
Hearing: Perceiving and comprehending the nature and direction of sounds.
Kneeling: Bending legs at knees to come to rest on knee or knees
Lifting: Moving objects weighing no more than 25 pounds from one level to another.
Pushing/Pulling: Ability to use upper extremities to exert force to press, draw, drag, or haul objects in a sustained motion.
Reaching: Extending the hands and arms or other device in any direction.
Repetitive motions: Making frequent or continuous movements.
Sitting: Remaining in a stationary position.
Standing: Ability to sustain position for a period of time.
Stooping: Bending body downward and forward by bending spine at the waist.
Talking: Communicating ideas or exchanging information.
Walking: Ability to move to traverse from one location to another.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.