DMV Title License Specialist/Office Assistant

Position Overview

The License Specialist will be facilitating, prepping and ensuring all DMV title paperwork is filled out correctly for each auction. In addition, the License Specialist will need to have or train and test for a Wisconsin DMV Salespersons License upon employment acceptance.

Duties/Responsibilities

Organize, update, and maintain title log book
Organize and prep titles for each auction
Transfer/Process titles to the buyer - in state and out of state (online and by mail to DMV or Customer)
Order titling supplies
Mailing titles
Verify that titles are signed correctly and ready for the sale
Checking and insuring inspections are completed and posted
Answering any questions that arise
Cashiering and ensuring that title fees are added to invoices that have title items
Facilitate phone calls on any title information
Verify that VINs are correct on website

Answering phones

Scanning office documents

Knowledge, Skills, and Abilities

Basic mathematical skills for handling cash
Attention to detail
Ability to solve any problems that occur quickly
Strong communication skills
Demonstrate strong customer service
Ability to follow directions
Knowledge of computer skills

Requirements and Qualifications

High school diploma
3 years of previous DMV title experience
Licensed in WI to process titles for the DMV

Key Outcomes

Keep the title process running smoothly
Have strong time management
Keep good communication with employees and answer any questions
Keep customers satisfied
Achieve company's goals

Work Location

990 Happy Hollow Rd

Mosinee, WI 54455

Job Types: Full-time

Schedule:

Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

Title processing: 3 years (Required)
Customer service: 4 years (Preferred)