Auto Rental Admin / Porter, Top Hourly Pay!

1570 Mansell Road, Alpharetta, GA 30009

Rental Administrator Assistant / Loaner Representative / Porter

Valid Driver’s License & Clean Driving Record are Required.

North Point Volvo has been family and locally owned and operated since 2001. Our strong commitment to our customers and our community makes North Point Volvo the Atlanta area's number one choice for Volvo customers. We believe that culture makes a difference. Our company’s core focus is building relationships that last, with our employees, customers, and the community. 

We value our employees and invest in their success and need to hire a Rental Administrator Assistant / Loaner Representative / Porter to greet and take care of our customers to help ensure that they have the best possible service experience! We are looking for an energetic 'people-person' who has good customer service skills, can multi-task, and is motivated to succeed in a fun, fast-paced environment. Previous vehicle rental experience is a plus.

We offer:

• Competitive hourly rate based on experience
• Full-time position
• 401(k)
• Medical benefits
• Life Insurance
• Paid time off
• A great work environment!
• Opportunity for Advancement

Responsibilities – Rental Administrator Assistant:

• Greet customers and assist the Service Advisors
• Allocate suitable rentals for customers
• Ensure that the rentals are on the repair orders and paid
• Keep up with the rental fleet as far as maintenance and any damage that may occur
• Provide exceptional service and ensure a premium rental experience for every customer
• Prepare rental agreements while advising on and up-selling vehicles and optional extras according to customer's needs
• Keep Service Lane clear and clean
• Shuttle customers to nearby locations when necessary
• Test drive cars (clean driving record is a must)
• Run parts to Technicians from the parts department
• Maintain the parking lot in a neat and organized manner
• Other duties as assigned
   

Qualifications/Requirements - Rental Administrator Assistant:

• Previous car rental or insurance replacement experience is preferred
• Valid Driver's license
• Friendly and courteous with excellent customer care skills, including the ability to resolve customer related issues in a professional manner
• Strong customer service and problem-solving skills
• Strong computer skills
• Flexible schedule
• Willingness to work Saturdays
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.