Order Processing and Logistics Coordinator

Position summary:

The Order Processing and Logistics Coordinator provides a wide range of services for various departments within the company by reviewing and processing incoming product orders. They prepare production work orders, shipping documents, and other documentation as required. The Order Processing Specialist and Logistics Coordinator must be able to work independently in a fast paced environment while multitasking to provide administrative support and ensure all information is kept up to date and accurate.

Tasks:

• Collaborate with the production team on coordinating sales orders as necessary
• Verify customer delivery address and product information for correctness, checking it against previously obtained information as necessary
• Review Sales Orders for completeness according to established procedures and forwards incomplete Sales Orders for further processing
• Assign Sales Orders to appropriate factory for production
• Notify team member when order is released into production
• Produce and manage work orders, change orders, order confirmations and shipping documentation
• Enter production order dates on new orders to update the system
• Obtains additional information from other information sources as necessary
• Release orders into production
• Report shipped production orders when Sales Orders leave the facilities
• Prepare freight quotes
• Work with production to determine the amount of trailer space needed to ship products
• Communicate with freight companies
• Addressing and resolving outgoing shipping issues
• Reconciling data inconsistencies
• Assuring information is accurate
• Acts as a resource for other departments regarding order processing and shipping questions
• Provides logistics and customer service support to team members when required
• Other duties as assigned

Skills:

• Speaking - Talking to others to convey information effectively
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Time Management - Managing one's own time
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
• Negotiation - Bringing others together and trying to solve problems

Attributes:

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
• Speech Clarity - The ability to speak clearly so others can understand you
• Written Comprehension - The ability to read and understand information and ideas presented in writing
• Written Expression - The ability to communicate information and ideas in writing so others will understand

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; talk and hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Experience and Education:

Requires a high school diploma/equivalent with over 2 years of work-related experience.

EOE M/F/D/V