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Technical Service Representative
•30 days ago
| Estimated Pay | $19 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Sheboygan, Wisconsin |
Compare Pay
Estimated Pay We estimate that this job pays $19.27 per hour based on our data.
$13.29
$19.27
$27.21
About this job
Job Description
Job Description
Are you organized, customer centered, and a self starter? Do you like to make your own schedule and work for a team of skilled inpiduals who are all working towards the same goals? Qualified Staffing is seeking a skilled customer service representative. This candidate will have a relevant degree or 10+ years of experience with liquid industrial coatings. The salary range is $82K-$110K per year starting depending on skills and experiences. Your territory will be WI, MN, and IA.
Primary Responsibilities:
- Provide technical support to existing and prospective customers including but not limited to troubleshooting, conducting line audits and trials, implementing SOPs, data collection programs, and recommending productivity and quality enhancements.
- Partner with sales to set territory plans to achieve annual business objectives. Coordinate daily and weekly activities to provide technical support to customers and prospects in the territory.
- Troubleshoot paint line processes, collaborating with customers. Apply root cause analysis tools and implement corrective actions.
- Possess strong knowledge of standard industry equipment to measure viscosity, temperature, polarity, resistivity and so forth; adept at using technical equipment such as oven data records, wet and dry film thickness gauges, gloss meters, spectrophotometers, and more.
- Provide guidance to customers for all methods of industrial liquid coating applications and equipment, from spray, dip, and flow-coat applications to bake, air-dry, and force cure systems.
- Communication technical information effectively to audiences with varying levels of technical knowledge.
- Conduct application testing of coatings in the laboratory. Partner with R&D personnel for formulation development to achieve application and specification targets.
- Support new customer and new product commercialization activities.
- Provide clear and timely reporting and documentation for line audits and trials, SOPs, data collection programs, and continuous improvement efforts.
Does this match your skillset? Give us a call 920-682-9975
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