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in Ellenville, NY
Cash Applications and Account Follow-Up Representative - Full Time
•29 days ago
Estimated Pay | $15 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Ellenville, New York |
Compare Pay
Estimated Pay We estimate that this job pays $14.6 per hour based on our data.
$13.53
$14.60
$16.91
About this job
Job Description
Job Description
Description:
Job Summary
Under the direction of the Manager of Patient Finance, the Cash Applications Representative is responsible for accurate preparation and posting of cash; both from electronic sources as well as manual sources. As an Account Follow-Up Representative, timely and effective resolution of unpaid hospital insurance accounts.
Job Description
- Accurately processes / posts payments and adjustments to patient accounts within two business days of receipt. Maintains unidentified / unapplied cash accounts and resolves issues within 5 days of receipt and reports key issues to assistant manager/manager on a timely basis.
- Works assigned aged accounts as determined by system worklist and/or manager. This includes, but is not limited to: follow up with payers via website/phone/email, resolution of credit balances, appeals for claim denials, and escalating problem accounts to manager and assistant manager as appropriate. Meets productivity goals.
- Analyzes and researches reasons for outstanding billed accounts receivable. Determines and executes best approach for re-billing and resolution.
- Corresponds with third party payers, according to established protocols, to obtain status and requirements for payment. Escalates problem accounts to assistant manager/manager for additional support, as needed.
- Enters transaction notes/comments into all relevant systems to ensure accurate and complete account documentation, as well as timely follow-up of all assigned accounts and claims.
- Requests information from other internal and external sources (hospital departments, physician offices, patients, etc.) in order to respond to requests and resolve claims favorably.
- Performs cashier functions exercising sound financial controls. Provides excellent customer service to patients with questions pertaining to their bills.
- Maintains current knowledge of federal and state billing regulations, insurance carrier contracts and policy and procedures, and any and all hospital systems relevant to the position.
- Consistently demonstrates excellent organizational skills, the ability to manage time effectively and meet month and year end deadlines.
- Performs any and all job related duties, as assigned, in a professional and positive manner to ensure efficient department operations and achievement of cash and A/R goals.
Experience Preferred
- One year experience in Accounts Receivable, preferably in a hospital or healthcare setting.
- One year experience in cash posting in a healthcare environment preferred.
- Ability to review and interpret remittance advices preferred.
Education
- High School Diploma or equivalent required.
- Associate's Degree preferred.
Skills
- Excellent verbal and written communication skills.
- Comfortable dealing with numbers and financial information
- Established problem-solving and organizational abilities
- Proficiency In:
- Microsoft Office - Word, Excel and Outlook
- Computer billing systems
- Basic insurance/billing terminology