The job below is no longer available.
You might also like
in Buffalo, NY
Service Cashier
•26 days ago
Verified Pay | $16.00 - $17.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Buffalo, New York |
Compare Pay
Verified Pay This job pays $2.44 per hour more than the average pay for similar jobs in your area.
$13.27
$14.06
$16.50
About this job
Job Details
Job Location
Northtown Automotive Companies Inc - Amherst, NY
Position Type
Full Time
Education Level
High School
Salary Range
$16.00 - $17.00 Hourly
Travel Percentage
None
Job Shift
Full Time (3 day workweek)
Job Category
Customer Service
Description
Occupational Summary:
Schedule: Full-time, 3 day rotating schedule : 7:30AM - 9:00PM (Monday/Tuesday/Wednesday for one month and then Thursday/Friday/Saturday for the next month)
Essential Job Functions:
** Pay Rate ** This is an hourly, plus a monthly bonus position.
Qualifications
Qualifications:
Job Location
Northtown Automotive Companies Inc - Amherst, NY
Position Type
Full Time
Education Level
High School
Salary Range
$16.00 - $17.00 Hourly
Travel Percentage
None
Job Shift
Full Time (3 day workweek)
Job Category
Customer Service
Description
Occupational Summary:
- Responsible for greeting and handling of customers during their service visit. The cashier receives payment from customers and employees in exchange for goods or services sold. S/he is sometimes the customer's last contact with the dealership and therefore must represent the dealership in a friendly, professional manner.
Schedule: Full-time, 3 day rotating schedule : 7:30AM - 9:00PM (Monday/Tuesday/Wednesday for one month and then Thursday/Friday/Saturday for the next month)
Essential Job Functions:
- Promptly greet and welcome all customers as they enter the service department/drive.
- Maintain the cleanliness and amenities of the Customer Service Lounge.
- Maintain frequent contact with any service customer that is waiting in the building. Ensure that they are updated on the status of their vehicle and that they are comfortable.
- Handle minor customer complaints/misunderstandings with courtesy, tact, and diplomacy.
- Answer incoming calls promptly, professionally, and courteously.
- Fully support the Service Team in delivering an excelling customer service experience.
- Verify the cash drawer at the end of every shift.
- Maintain a continuously updated service scheduling form (route sheet)
- Properly maintain loaner vehicle program.
- Sort and file any repair orders from previous days' business.
- Dispatch valet or retrieve vehicle to deliver to guest on the service drive
- Explain the service follow-up and sell the importance of the survey to the customer
** Pay Rate ** This is an hourly, plus a monthly bonus position.
Qualifications
Qualifications:
- Ability to work in a fast-paced environment while maintaining accuracy
- Ability to retain training regarding computer systems and cash drawers.
- Ability to read and comprehend instructions, both verbal and written.
- Ability to operate smartphone, tablet, and PC.
- Professional personal appearance