Title Clerk

We have an exciting opportunity for a Title Clerk to join our team at ABS Tag & Title! As a Title Clerk, you'll play a vital role in ensuring the smooth and efficient processing of title documents for our organization. If you have a keen eye for detail, love working with paperwork, and enjoy a positive work environment, this could be the perfect position for you!

Responsibilities

• Processes all new and used vehicles for registration in the state in which they will be titled in accordance with state law
• Prepares yearly renewal, title documents and submitting all legal transfer work to the Department of Motor Vehicles.
• Demonstrate a high level of accuracy and attention to detail in data entry and all work products
• Checks for accuracy in the application and ensures that all information is complete
• Compiles and maintains a complete list of all outstanding work. Stays abreast of title regulations.
• Courteously interact with state/county offices, tag agencies, and customers to provide information in response to inquiries pertaining to the title transactions.
• Responds to email inquiries from all customers in a timely
• Troubleshoot problems and finalize the correct resolution when discrepancies arise
• Maintains an organized workspace/area that is conducive to the overall success of the company
• Send processed title and registration documents to customers

Requires skills and Abilities:

• Ability to use standard office equipment (computer, keyboard, printer, scanner, copier, fax, telephone) and maintain alphanumeric filing system
• Basic computer proficiency and efficient in the use of MS Office Suite (Outlook, Word, Excel)
• Capacity to work in a fast-pace environment under pressure; meet time sensitive deadlines while maintaining accuracy
• Positive attitude and ability to work well within a team environment or independently
• Previous tag and title experience (Preferred)

Education and Experience

• High school diploma or general education degree (GED)
• Associate degree preferred or equivalent work experience
• Two years of office and customer service experience

Perks and Benefits

• Benefits eligibility from day one
• 401k employer matching
• 24-hours (3 workdays) of Paid Time Off (PTO) eligible on day to use in the first 90 days of employment