TLC/Lead Caregiver

Lead caregiver

Department

Assisted Living

Reports to

Assisted Living Director, Resident Care Manager, or Charge Nurse

Reporting to this position

Caregivers

Job Classification

Department Staff

Position Purpose

Provides oversight and assistance to caregivers during their shifts. Oversees scheduled cares and services and ensures adherence. Provides assistance with ADL and medication services to residents living in the ALF.

Required Qualifications

Minimum requirements include the following:

Home Care Aide certification.

At least two years of caregiving experience in long-term care.

High school diploma or equivalent.

Current CPR/BLS certification.

Full-time employment status.

Meets initial leadership and continuing education leadership training requirements.

Must have no disciplinary action in effect against certification.

Major Duties and Responsibilities

Provides supportive services to nurse(s), RCM, ALF Director, and caregivers as needed and performs duties as assigned.

Oversee shower schedule, laundry schedule, refrigerator cleaning schedule, assistive devices cleaning schedule, and vital signs schedule to ensure daily adherence and documentation.

Assists caregivers with care, med pass, and daily tasks to ensure completion and quality.

Assign additional tasks and distribute work to ensure equitable distribution of tasks for each floor and caregiver.

Responsible for carrying the nurse phone and keys when the nurse is on lunch, away from the building, or in emergency situations if additional support is needed.

Assists residents with or performs activities of daily living for residents in accordance with care plans and established policies and procedures.

Provides routine stand-by assistance for resident transfers.

Assists as needed in the dining room for serving, delivering trays to rooms due to resident illness or temporary change of condition, and providing feeding assistance in emergency or hospice situations.

Delivers nutritional supplements to residents at assigned times and provides assistance as necessary to ensure intake.

Assists with weighing residents according to facility policy, and records weight in designated locations. Reports weight changes to nurse and supervisor.

Oversees the obtaining and documenting of resident vitals monthly according to ALF standards and nursing instructions.

Assists with tracking the condition of the resident’s skin. Reports any presence of pressure areas, skin breakdown or skin tears to nurse and supervisor.

Assists nursing staff in carrying out toileting program activities.

Charts in electronic medical record daily to indicate that the specified task was done. Documents the progress of each resident as directed by supervisor.

Keeps nurse and supervisor informed of factors that interfere with being able to perform the work as assigned (i.e. resident refusal, reassigned to nursing unit).

Reports changes in a resident’s condition to the resident’s nurse and supervisor.

Responsible for regularly checking the schedule and reporting to shifts as assigned. Works with the administrator to coordinate scheduling changes and time off.

Has knowledge of the activities department and is responsible for setting up basic activities (such as playing movies and setting up card games) in the absence of the activities director.

Attends weekly care conferences with ALF administration to coordinate care and contribute to care plans and resident care updates.

Participates in care plan creation and updates as requested/needed.

Additional Assigned Tasks

Treats all residents with dignity and respect. Promotes and protects all residents’ rights.

Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.

Follows appropriate safety and hygiene measures at all times to protect residents and themselves.

Maintains confidentiality of protected health information, including verbal, written, and electronic communications.

Reports noncompliance with policies, procedures, regulations, or breaches of confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.

Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse and cooperates with all investigations.

Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.

Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.

Reports work-related injuries and illnesses immediately to supervisor.

Follows established infection control policies and procedures.

As a condition of employment, completes all assigned training and skills competency.

Attend weekly care plan meetings if requested.

Attend safety committee meetings if requested.

Participate in QAPI or facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.

Use proper lifting and body mechanics while delivering care to residents.

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

Ability to read, write, speak, and understand the English language.

Must be a supportive team member, contribute to and be an example of teamwork.

Ability to make independent decisions when circumstances warrant such action.

Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

Must have patience, tact, and willingness to deal with difficult residents, family and staff.

Must be able to relay information concerning a resident’s condition.

Must not pose a threat to the health and safety of other individuals in the workplace.

Must be able to move intermittently throughout the workday.

Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.

Ability to work beyond normal working hours and on weekends and holidays when necessary.

Ability to assist in evacuation of residents during emergency situations.

Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.

May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.

Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.

May be subject to hostile or emotional residents, family members, visitors or personnel.

Strong listening skills and ability to deal with conflict with professionalism and courtesy.

Basic computer skills, including ability to navigate electronic medical record systems.

Positive interpersonal relationship skills, including with persons of all ages and cultures.

Ability to walk, stand, sit, bend, and stoop for extended periods.

Dexterity of hands and fingers to perform resident care.

Ability to lift, move, push or pull a minimum of 35 pounds.

Knowledge of safe body mechanics, use of gait belts, and practices to prevent injury while assisting residents.

Ability to properly make beds for residents in the morning according to facility standards.

Compliance as a Condition of Employment and Performance Appraisal

Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination.

This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned if the tasks are similar or related to the essential duties of the position. Periodic revision may be necessary to reflect changes in expectations placed on the long-term care industry by various governmental agencies. This job description will be reviewed and/or revised annually and as needed.

Individual performance will be evaluated using the following scale:

Unsatisfactory: Achieves results that are far less than the standards identified for the performance factors rated.

Needs Improvement: Achieves results that are less than the standards identified for the performance factors rated. Exhibits the potential to become a competent performer. May be new to job or need skill development.

Meets Standards: Achieves results that meet the standards identified for the performance factors rated. This rating is the expected level of performance.

Exceeds Standards: Achieves results that usually exceed the standards identified for the performance factors rated.

Reasonable Accommodation Statement

Consistent with the Americans with Disabilities Act (ADA) and Washington state civil rights law, it is the policy of Washington Odd Fellows Home to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Nathanial Murphy, CHRO, 509-526-6822,