Gear Shop Attendant

Position Title: Gear Shop Attendant TM Initial

Summary of the Position: As the Cape Kiwanda Gear Shop Attendant, you will be responsible for creating a memorable experience on the Oregon Coast. The Gear Shop Attendant will be the face of the Gear Shop and will welcome our Guests and provide prompt and courteous service for all rentals and activities.

Key Accountabilities:

• Assist Guests with all rentals requests including bikes, sandboards, golf items, beach wagons, etc.
• Check inventory on gear and communicate with guests the items we have available.
• Maintain an organized daily log of rented and returned amenities.
• Ensure all guests are signing liability waivers before any gear is rented.
• Clean, organize, and maintain Gear Shop daily. Wipe down bikes, sanitize helmets, clean putters & balls, remove sand from wagons and beach chairs.
• Communicate with maintenance on any gear repairs.
• Coordinate with Supervisor or Manager on any rentals that have not been returned within the rental period.
• Answer incoming calls and provide information regarding rentals, explaining rules, and answering questions about the park and surrounding areas.
• Daily aesthetic and maintenance of park amenity areas such as Putting Course and Game Room.
• Utilize the following technology systems such as Alice and Smart Waiver.
• Perform any other additional duties as assigned by leadership.

Preferred Skills and Experience:

• Previous customer service experience preferred.
• Be able to identify when they need assistance with a task and ask for it kindly.?
• Strong written and verbal communication skills
• Be flexible with work schedules, including weekends.
• Promote a fun atmosphere for guests in encouraging participating in Resort and Beach activities.
• Ability to focus attention on guest needs, always remaining calm & courteous, and ability to connect with them.