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in Guaynabo, PR
Customer Service Representative Bilingual
•11 days ago
Estimated Pay | $11 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Guaynabo, Puerto Rico |
Compare Pay
Estimated Pay We estimate that this job pays $10.72 per hour based on our data.
$8.5
$10.72
$14.82
About this job
Job Description
Job Description
As a Bilingual Customer Service Representative, you will be responsible for offering guidance to customers by telephone, according to the requests and needs they present; guaranteeing a resolution in the first contact. You will be a key piece in the service experience offering professionalism, courtesy and excellence.
Requirements:
- Bachelor of Business Administration, Social Sciences, Health Services or equivalent (preferably);
- Minimum one (1) year of experience in Customer Service;
- Advanced knowledge in computer applications;
- Orientation and commitment towards customer service;
- Excellent verbal and written communication skills in Spanish and English;
- Fast documentation and computer navigation.
- Availability for rotating shifts and weekends.
What are the benefits of being part of our team as a Representative of Services in the field of Health?
- In-service training, regulatory aspects and health
- Telemedicine service 24/7
- Emergency assistance service 24/7
- Employee Assistance Program for handling personal concern
- Assistance in the cessation of tobacco use
- Diabetes prevention program
- Health orientation program for pregnant women
- Opportunity for growth and development
- Contribute to the health and well-being of the population