Customer Service/Sales Engineer

General Job Responsibilities:

Responsible for understanding and supporting technical practices of hydraulic components and systems with internal and external customers. Developing and maintaining relationships with customers, manufacturers, and vendors. Interpreting schematics, assembly drawings, and simple troubleshooting. Promoting products, services and support in effort to strengthen the position of Masaba Hydraulics in the industry. Participating in social media, website correspondence, and development of e-commerce business. Forecasting, planning, attend trade shows in efforts to promote ethical business practices.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Counselor selling practices

- Planning travel and visits to customers, trade shows and manufacturers

- Professional etiquette with in-person, phone, and email communications

- Maintaining and updating of customer developments, intentions, and business practices

- Negotiate business transactions and purchasing agreements

- Hydraulic schematic generation

- Communication and interpretation of fluid power circuits

- Have experience in an assembly role, preferably in mobile and industrial equipment

- Understanding of fluid mechanics, hydraulic systems, and practical knowledge of hydraulic components.