Front Desk-Guest Service Representative

Job Descriptions - Guest Service Representative

Your Responsibilities:

Your responsibility is to make each guest feel welcomed when they enter the hotel. You will oversee check-in and check-out experience is timely and a simple process for every guest. Listening for and responding to guest complaints. Light cleaning of the front desk and lobby area. Assisting in other departments as needed.

Essential Qualifications:

We are looking for someone who is:

• Friendly and customer service orientated.
• Has a positive attitude.
• Interested in team growth, hospitality, and a serving environment.
• Has excellent communication skills.
• Brings an energetic attitude to the work environment.
• A problem solver.
• A team player who works well with others.
• Self-Motivated.
• Able to use math skills pertaining to money
• Have a willingness to participate in service/hospitality training and education.