Program Manager

The Job/What You'll Do:

The Program Manager will be an experienced PMO leader responsible for managing and implementing large corporate initiatives and strategic projects to accelerate winning outcomes for AssetMark by delivering on the organizational strategy to grow and scale, and enable AssetMark to achieve our goals. This position will be responsible for managing enterprise programs and projects greater than $5M including ownership from initiation to launch and close-out, optimizing project implementation, delivering on time and on budget, collaborating with cross-functional teams, proactively identifying and mitigating risks and resolving issues, and reporting project status to senior leadership, stakeholders, and customers. The Program Manager will be accountable for delivering measurable project results for ROI and scope achievement, effective resource management, high project team engagement, PMO governance protocols adherence, and continuous improvement implementation. A strong background in program management and experience delivering large, complex, cross functional programs and projects is required.

We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to one of our following offices: Concord, CA or Phoenix, AZ.

Responsibilities:

• Provide project management leadership and execution for assigned enterprise initiatives greater than $5M that maximize value and return on investment.
• Manage development and implementation of business requirements, technical design, coding, testing plans, and production roll-out in an iterative development environment per project charter document.

• Create and manage schedules, forecasting, budgets, funding gates, milestones, resources, and project charter deliverables for assigned projects that realize target return on investments and scope achievement.
• Identify potential risks, develop risk mitigation strategies, and implement remediations as needed to ensure successful project delivery.
• Communicate and align with senior management, project stakeholders, and customers on project financials, ROI performance, delivery status, risks, issues, and issue resolution.
• Certify that all project deliverables meet or exceed PMO governance policies and procedures.

• Work with PMO governance to complete project post-completion auditing and issues identification, stakeholder-customer satisfaction surveys, and project documentation archival via PMO close-out procedures.

• Accountable for PMO Charter metrics at two levels:
  • Project: measured by ROI achievement, budget attainment, schedule variance, customer value, scope adherence, project audit results, and resource utilization.
  • Individual: measured by project utilization, delivery responsibility, stakeholder feedback, policy compliance, position competence.

• Focus on client outcomes, problem solving, cooperating, and communicating with the rest of the organization to achieve shared success.
• Cultivate and maintain long-term, collaborative relationships with senior leadership, stakeholders, strategic business partners, development teams, and critical vendors to understand business needs, execute project charter, and ensure software solution meets or exceeds expectations.
• Develop and maintain comprehensive understanding, certification, and compliance in all AssetMark PMO operations including project management tools, practices, policies, guidelines, and requirements.
• Cultivate a culture of innovation, collaboration, and continuous improvement within the project management function.
• Present concisely and thoughtfully while facilitating discussions that drive clarity.
• Foster adoption of the PMO vision across cross-functional leadership, team members, and stakeholders.

Knowledge, Skills, Abilities:

In order to be considered for the PMO Program Manager role, the desired candidate must possess clear, documented experience in a PMO-based program management leadership in which candidate has demonstrated quantifiable results delivering large, complex programs and projects:

• Strong experience owning and executing technology development projects including scoping, testing, systems go-live, and other similar technology project attributes.
• Demonstrated responsibility for professionally managing a minimum of $10,000,000 in project budget or project spend across the total experience listed above.
• Demonstrated ability to work collaboratively and align cross-functional teams, stakeholders, customers, and senior business leaders across various areas including user experience, technology, operations, risk management, legal, compliance, and other key partner areas to deliver business outcomes effectively.
• Effective leader and proven manager, able to balance the need for process and flexibility while playing a client focused role in the prioritization and shepherding of projects to delivery.
• Expert knowledge of Project Management and application development methodologies, tools and techniques including Waterfall and Agile.
• Proven ability to operate in a highly entrepreneurial, high-performance, and decentralized environment
• Deep competence in project management tools including JIRA, Microsoft Project Professional, SharePoint, Microsoft Office Professional (Outlook, Word, Excel, Visio, Access, etc.), Adaptive, and Planview.
• Ability to follow PMO RACI policies and practices to ensure compliance and identify areas of non-compliance and remediation requirements
• Ability to influence divergent functions and stakeholders to achieve required PMO and corporate objectives that meet or exceed project and customer expectations
• Ability to create a highly positive working experience in a high-stress environment
• Exceptional communication skills, both written and oral, with the ability to communicate effectively at all levels of the organization, conveying information clearly and persuasively while articulating facts, thoughts, ideas, and concerns impactfully.

Education & Experience:

• Bachelor's or master's degree and/or equivalent work experience.
• Project Management Professional (PMP) certification, Program Management Professional (PgMP) certification, with additional professional certifications such as, Certified Scrum Master (CSM), and/or other advanced certifications considered advantageous.
• Minimum ten years of experience in a program management role including significant experience managing large, complex technology or process improvement initiatives.

Compensation: The Base Salary range for this position is between $180,000-$200,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

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Who We Are & What We Offer:

AssetMark's mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors' businesses are running at their best and a comprehensive suite of investment solutions. AssetMark's platform empowers advisors to provide the highest level of service possible to their clients.

AssetMark's culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families.

• Flex Time Off or Paid Time/Sick Time Off
• 401K - 6% Employer Match
• Medical, Dental, Vision - HDHP or PPO
• HSA - Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement
• Hybrid Work Schedule

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.