Personal Vacation Planner Agent

We are hiring (REMOTE) Personal Vacation Planners (PVP) that reside in TEXAS to join our upcoming training class.

As a PVP you will sell cruises and related products by making outbound telephone calls to potential customers. Build rapport with customers to identify travel needs and to increase business leads. Manage CRM (Customer Relationship Management) system, create follow-up appointments and convert leads into cruise reservations. Customer centric with a focus on relationship building to foster repeat business and referral generation. Work independently in achieving monthly sales and productivity targets.

We're thrilled to invite you to our in-person Job Fair in Houston and Dallas. If you're a Texas resident and eager to Embark on an exciting journey with Carnival Cruise Line, we want you to be part of our team as a remote Personal Vacation Planner (PVP). Come meet our hiring managers, learn more about this incredible opportunity, and set sail for success with Carnival Cruise Line!

Job Fair Details:

Houston, Texas
Date: April 2, 2024
Time: 1 PM – 7 PM
Location: The Westin Galleria Houston - 5060 W Alabama Street, Houston, TX 77056-5801

Dallas, Texas
Date: April 4, 2024
Time: 1 PM – 7 PM
Location: Doubletree by Hilton Dallas Market Center, Grand Ballroom, 2015 Market Center Blvd., Dallas, Texas 75207

Are you ready to unleash your sales potential?
This isn't just any opportunity – it's a chance to showcase your skills, achieve incredible income growth, and embark on a new chapter of your career. We're looking for enthusiastic, customer-centric sales professionals like you to join our upcoming training class, starting on Monday, May 06, 2024.

Don't miss your chance to be part of something extraordinary!

ESSENTIAL FUNCTIONS:

• Excellent attendance and punctuality is an essential function of the job.
• Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
• Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
• Maintain customer contact database of new and existing accounts in order to close sales.
• Participate in mandatory trainings and meetings to stay current with knowledge of products in order to present cruise product features, benefits and pricing.
• Perform other job-related functions as assigned.
• Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• Minimum High School Diploma or GED
• Inside / outside field 1 year sales experience with proven sales success.
• Experience developing new business and new accounts with a customer service background.
• Proficient in Microsoft Office Suite.
• Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
• Superior prospecting, presentation and closing skills.
• Comfort working in an environment requiring achievement of monthly sales targets and goals.
• Effective time management, organization, and multi-tasking skills.
• Ability to maintain strong working knowledge of cruise products.
• Good problem-solving skills.
• Ability to work independently and maintain individual lead database.
• Excellent interpersonal skills.

OTHER:

• Shifts:
  • The training class runs for four (4) consecutive weeks:
    • Monday through Friday 09:00 AM - 06:00 PM (EST)
  • Once you've graduated from the training, your schedule will be:
    • Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST).
  • Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month.
• Salary:
  • Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+.
  • The starting hourly pay rate for this role is $15/hour for the first 5 pay periods. For pay periods 6 through 10, the rate is *$11/hour plus participation in the sales incentive program. From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. *Or your State or City minimum hourly wage if higher

Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage.
• Financial Benefits:
  • 401(k) plan that includes a company match.
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year.
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement.

ETHICS & COMPLIANCE:

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.