Showroom Salesperson

Showroom Salesperson Cleveland, OH, USA Req #5833 Friday, February 2, 2024 Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under and offer a customized business approach, honoring what’s special about each local marketplace. Welker-McKee is one of those trade names and is looking for a Showroom Salesperson at their Cleveland, OH location. The salary range for the Showroom Salesperson is $60,000 - $100,000 annually. Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a Showroom Salesperson. A Welker McKee / Elements Showroom Sales Designer is expected to: Represent the Profit Center in a professional and ethical manner, in accordance with Company policies and procedures Be courteous and friendly; providing outstanding customer service Be innovative and creative Know the products and services they are selling Job Summary: Showroom Sales personnel provide expert product selection assistance and design advice to our showroom clients. They ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing. Job Duties: Assist the showroom customers, assessing their needs, guiding their product selections and successfully closing the sale. Collaborate with clients contractors, builder, general contractor and/or designer to ensure project needs are met. Provide customers with reliable information regarding product specifications, product suitability, pricing and availability. Build a relationship and manage an account portfolio which consists of contractors, builders, architects and designers. Meet or exceed the monthly required GP$ target of $100,000 and GP% target of 35%. Enter Sales Orders and Bids, expedite purchases and maintain customer communication to ensure accurate and timely order processing. Process showroom sale returns and refund paperwork in accordance with Company policy and procedure. Maintain product literature files to ensure the most current and accurate information is always provided to our clients. Keep showroom clean, neat, current, stocked and safely displayed. Attend industry-related functions and professional events to learn about new products, design industry trends and build business relationships. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Knowledge, Skills, and Abilities: Outstanding customer service and verbal/telephone communications skills. Establish and maintain positive working relationships with customers, vendors and co-workers. Comprehensive knowledge of product and kitchen/bath design trends; able to suggest appropriate related products for purchase and to promote the value-added services offered. Identify customer needs, provide profitable solutions and close the sale. Able to plan, organize and multi-task. Able to learn and operate (keyboard and mouse) the applicable software system (Eclipse, Mincron) used to process orders. Read, write, speak and understand English. Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. Education, Training, Experience: High school diploma or equivalent Minimum 2+ years in customer service and sales, plumbing showroom sales preferred Knowledge of kitchen and bath design trends Knowledge of products sold in the showroom preferred Use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting (in chair) 60% Standing 15% Walking 25% Lifting Occasionally, up to 25 pounds Carrying Occasionally, up to 25 pounds Pushing/Pulling Occasionally, up to 50 pounds Controls Use of both hands and arms, and use of both feet and legs Strength Level Moderate The following movements and senses are required in the job: Hand and finger dexterity, stooping, kneeling, crouching, reaching, talking, hearing, near vision, far vision, peripheral vision, color vision, and depth perception. Environmental Conditions: The incumbent is exposed to the following conditions in the job: Warehouses with no climate control, potentially hazardous equipment (such as forklift trucks, mechanical lift gates, hand tools, manual material handling equipment, ladders, and rubber retention straps). The Profit Center may stock, sell and use hazardous materials – PVC pipe cement, pool chemicals, torch gas, propane gas, solvents, etc. You may be required to handle these materials. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Full-time and part-time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth EEOC Statement Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. #MON Other details Pay Type Hourly Cleveland, OH, USA Share this job: