Entry Level Client Account Manager

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Venture Solutions is looking for an Entry Level Client Account Manager to join our team in Grove City, OH. The Account Manager role primarily serves as a support function within the account management team. This position is responsible for ensuring the smooth operation of transactional accounts, maintaining client satisfaction through efficient handling of tasks, and supporting higher-level account managers in various duties. Account Managers handle routine and repeatable processes, perform basic customer service functions, and assist in managing smaller or less complex accounts.

Your Responsibilities:

• Perform daily tasks such as job tracking, job reconciliation and invoice reconciliation.
  Generate and provide reports to clients or internal teams as required.
• Monitor open tickets and assist in ticket management and resolution.
• Provide client support to AM IIs and AM IIIs as needed.
• Handle basic file reconciliation, including validating income files and monitoring processing to ensure accuracy.
• Manage inventory by tracking, replenishing, and reporting on stock levels needed for upcoming client projects.
• Process pulls, holds, and simple change requests according to client needs.
• Ensure smooth operation of smaller accounts.
• Assist in billing and invoicing processes, ensuring accuracy and timelines in accordance with client agreements.
• Support billing team by verifying billing plans, monitoring invoices, and resolving discrepancies.

You Must Have:

• Communication skills to convey information in reports, meetings and status reports.
• Attention to detail.
• Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws.
• Interpersonal skills.
• Resilience and curiosity.
• Ability to operate under deadlines while still meeting standards.

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.