Housing Services Coordinator

The starting salary for this position is $45k.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: The Housing Services Coordinator will oversee daily operations of the Men's Shelter, Family Shelter, and Women and Children's Shelter which will include shelter residents' care management, managing staff and upholding policies in line with the mission of The Salvation Army.

Essential Duties and Responsibilities:

• Manage day-to-day operations of 32-bed Women & Children's Emergency Shelter, 18-bed Men's Emergency Shelter, and Family Shelter.
• Provide oversight, training, direction, and staff meetings for Housing Services Assistants and Associates.
• Create and implement rotating schedule for Housing Services Assistants and Associates, ensuring Emergency Shelters are adequately staffed.
• Provide general care management (including intake) and referral services to all Housing Program residents needing such assistance.
• Provide formal care management (i.e., evaluation of health, psychological and social needs, development of an individually tailored case plan for services and periodic reassessment of the resident's situation and needs).
• Develop and coordinate service provision with community partners, including other service agencies, mental health providers, medical providers, and churches.
• Conduct care management resident interviews and assessments for emergency services.
• Identify and refer candidates for Pathway of Hope program
• Determine eligibility for emergency services, assist in application, provide options, and make referrals.
• Engage in policy review and revision as necessary and provide timely, accurate documentation of services/care coordination activities utilizing internal and state databases.
• Will be required to represent TSA publicly through attendance at community meetings relevant to Housing Services operations.
• Actively participate in the Black Hawk/Grundy/Tama Service Region Coordinated Entry Committee.
• Maintain records for monthly reporting and statistics. collect data and other information to evaluate program impact.
• Assist in preparing reports for management, Advisory Board, supporters and the public and grant writing for social service-related funding, as necessary.
• Attends Advisory Board Program Committee meetings and report on updates about Housing Services to this committee
• Maintain inventory of donations and items residents need and make store purchases if necessary.
• Serves as primary on-call supervisor during the week and on a rotating weekend schedule.
• This role may be required to work evenings, weekends and holidays as directed.
• Driving is a requirement of the role.
• Other duties as assigned.

Supervisory Responsibilities: Housing Services Specialists/Assistants/Associates, Social work interns and volunteers.