F&B Server/Barista

Job Type

Full-time, Part-time

Description

Are you a natural guide looking to share your expertise, experience, and excitement for the outdoors with others? Do you love to create delight through service and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to be a part of our team at Field Station and join our adventure.

AutoCamp Hospitality Group has always been widely passionate about getting people outdoors together and helping them inspire a love for the environment. Our first brand, AutoCamp, has revolutionized alternative lodging by blending the spirit of the American camping experience with the service and design of a boutique hotel. The success of AutoCamp inspired us to create our newest brand - Field Station - an inspiring and inclusive modern lodging and retail brand for the active outdoor community. Located in some of the most iconic outdoor destinations, Field Station makes it even easier for everyone to get outside more often.

The Server engages customers and creates a positive experience for guests. Maintaining a friendly attitude, Servers attend all their customers in an efficient and prompt manner. Servers prepare and serve food and beverages. Also assist with the maintenance of the cafe and pantry area and equipment.

Sounds good? We'd love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements.

Requirements

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Adhere to SOPs and other work procedures as required to assure guest satisfaction and consistency to our customers
• Greet each Guest within two minutes with water, Take and deliver beverage orders, Take and deliver food orders
• Presents menu, answers questions, and suggests food and beverage items.
• Input orders into POS system and ensure transmission of food orders is verified.
• Legibly document orders when the POS system is down.
• Heat food in equipment as per the recipe
• Make coffee and espresso beverages using specified equipment
• Retrieve all alcoholic beverage items from Gear & Beer bar and serve them to guests.
• Monitors tables ensuring all guests are served as necessary.
• Maintain a clean and organized work area and tables
• Check for Guest satisfaction
• Computes bills and accepts payment; tracks sales receipts.
• Process payment promptly and correctly
• Adhere to payment, cash handling, and credit card policies/procedures.
• Ensures tips are reported properly for tax processing.
• Extend appreciation for guests' patronage and invite them to return.
• Maintain general restaurant cleanliness
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Complete opening side duties as assigned
• Complete closing side duties
• Lead the safety effort by personal example
• Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses
• Lead the safety effort by personal example
• Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses
• Immediately report all injuries to the supervisor or manager on duty and to the security manager on duty
• Other duties include, but are not limited to
  • Represents the Field Station brand with all partnerships and local vendors
  • Special projects as assigned

Competencies

1. A passion for hospitality and the great outdoors.
2. Strong relationship and negotiation skills.
3. Strong verbal and written communication skills.
4. Able to work independently and follow projects through to completion.
5. Working knowledge of Cloud-Based Applications; knowledge of Google Suite products preferred.
6. Thoroughness and attention to detail.
7. Must be a MacGyver, able to find creative solutions when issues arise, with limited resources.

Required Education and Experience

1. Required: Two years experience as a server or bartender.
2. Required: Ability to accurately compute and manipulate mathematical calculations.
3. Required: Food handler certification completion.
4. Strongly preferred: Knowledge of wines, beers and spirits
5. Strongly preferred: Knowledge of POS systems
6. Strongly preferred: Alcohol awareness certification (TIPS Training)
7. Must have the legal ability to serve alcoholic beverages due to supportive supervisory responsibilities..
8. High school diploma or GED certificate.

Salary Description

Hourly, Tips, plus Benefits!