Systems Administrator

JOB TITLE: SYSTEMS ADMINISTRATOR JOB LOCATION: RESTON, VA WAGE RANGE*: 55.00-60.00 PER HOUR JOB NUMBER: 31402096 REQUIRED EXPERIENCE:Leverage command line activities as you monitor and resolve performance related issues of biometric products, software, and networks Monitor server/software error messages displayed on monitoring fault-detection terminal and take appropriate actions to restore services as needed Perform installations and patching to maintain key applications and operating systems Document problems/issues in ticket tracking system Candidates MUST be able to obtain and maintain a public trust clearance for the U.S. Department of Homeland Security (Client) in order to access Client production systems and PII data. JOB DESCRIPTIONAs a Linux/Unix System Administrator (second/third shift) for the North America Biometrics Programs team in Reston, Virginia, you will monitor, maintain, and administer hardware/software/configurations across multiple environments to ensure high availability and peak performance. You will update shift logs, assist with Operation System patching/upgrades, perform data backups and diagnostics, utilize command line for troubleshooting, and repair and restore systems to normal processing. In addition, you must have experience with monitoring; software problem solving; phone support during problem resolution; and disaster recovery operations. Essential Functions / Key Areas of Responsibility Leverage command line activities as you monitor and resolve performance related issues of biometric products, software, and networks Monitor server/software error messages displayed on monitoring fault-detection terminal and take appropriate actions to restore services as needed Perform installations and patching to maintain key applications and operating systems Document problems/issues in ticket tracking system Review and resolve tickets through the ticketing system, phone calls, and emails. Collaborate with other teams and provide client updates until issues are resolved Lead troubleshooting call bridge to ensure the incident is documented from start to closure Support deployment activities, including patching, upgrades, scripting etc. Ensure that your customers are satisfied throughout the process Review, update, and prepare shift logs for an efficient transition to new shift. Effectively multitask on a variety of complicated assignments Equal Opportunity Employer Veterans/Disabled * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.