Temporary/Seasonal Floor Associate - WAH - Full-time

Thank you for applying for a job with an independently owned Ace Hardware store. You are applying to work for a cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, NOT Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About Woodlands Ace Hardware:
The Sine family opened their first hardware store in 1911 in Glendale, Arizona. When the store was sold in 2009, Sine Ace Hardware was the longest continuously run hardware store in Arizona. Ben Sine then opened Woodlands Ace Hardware, the second of the Sine family's New Mexican stores, in 2018. Woodlands Ace Hardware is committed to being "the Helpful Place" by offering knowledgeable advice, helpful service and quality products.

General Summary:
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities
Include the following; other duties may be assigned.

Customer Service -
Provide a positive representation of Woodlands Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations -
Assist in creating a positive, professional and safe work environment.
Assist with stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Be professional in appearance and actions.
Perform all other duties as assigned.

Strong candidates will be independent and fast learners, are bilingual, can lift 40 pounds, and have experience working with the public.

Education/Training
High School or GED equivalent.

Experience
Formal retail experience preferred.

Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.