Case Manager for Men's Shelter

This is full time temporary for a few months.

The Case Manager is responsible for the provision of case management and housing stabilization services to homeless veteran households assisted through the program. The Case Manager provides a variety of services to address housing barriers and to increase housing stability, including service coordination to ensure that participants are connected to the VA and other necessary supportive services.

Essential Duties and Responsibilities

• Provide street and venue based outreach to homeless veterans.
• Conduct and document initial screening and eligibility determination for all new client referrals.
• Provide intensive housing and vocational case management to veterans and their families.
• Conduct home visits.
• Actively involve clients in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans.
• Collaborate with the Housing Specialist to maintain positive landlord relationships.
• Develop individual budgets and service plans with each veteran client.
• Provide service coordination and linkage including: Veteran Services Enrollment, crisis intervention, vocational and employment assistance, general health and dental services, income support and benefits, substance abuse treatments, mental health services and consumer and family involvement.
• Conduct weekly meetings with participants to identify short and long-term goals, money management, and employment/education issues.
• Assist participants in retaining housing and maximize their independence and self-sufficiency by providing linkage and referral to appropriate community services and resources.
• Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required.
• Provide information and recommendations to the Program Manager regarding program evaluation and modification to better meets resident needs, community needs, funding requirements and agency mission.
• Co-facilitate housing clinics, groups and other activities.
• Oversee and coordinate client intake process and initial assessment; create and maintain new client files electronically.
• Responsible for maintaining HMIS database records, including client intakes, program entry and program exit.
• Ensure that all data is entered into HMIS within 24 hours of service delivery.
• Participate in department staff meetings and case conference.
• Perform other related duties as required by supervisor.
• Attend and participate in all meetings and trainings as assigned.

Qualifications:

BA/BS in Social Services or related field preferred, or equivalent combination of education, training, and experience.

• 2 years previous case management experience.
• Experience with homeless and low income individuals and individuals with mental health or substance abuse issues.