Director / Senior Director, Industry Performance Benchmark Product

About The Academy:
The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.   
 
The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you! 

Position Summary:
Reporting to the Managing Director, the Director, Industry Performance Benchmark Product leads THMA’s research, analysis, and deliverable production for the Industry Performance Benchmark Product from conception to completion. The Director provides intellectual leadership and analytical direction across projects that range from a few weeks to several months in duration. These projects may include benchmarking reports, written deliverables, analytic models, presentations, and events. The Director also serves as a subject matter expert, advising industry partners on market intelligence, customer purchasing, and business performance. The Director also provides support for THMA’s executive and sales teammates on product direction and commercial activities.

Beyond research & project leadership, the Director will support the Managing Director in product strategy, operations, and marketing.

Primary Job Duties:

• Design and manage projects in alignment with product roadmap
• Collect & analyze quantitative and qualitative data; develop survey instruments; clean and normalize data
• Apply primary and secondary research skills, including hypothesis generation, root cause analysis, inductive and deductive reasoning
• Develop and apply knowledge related to healthcare company commercial strategy, operations, finances, and growth targets
• Formulate and defend original points of view; synthesize complex ideas into actionable insights for C-suite customer consumption
• Direct the execution of multiple deliverables simultaneously with varying levels of complexity, using writing, graphs, and visualizations to communicate ideas and information
• Present effectively and facilitate discussion-based sessions with small and large audiences
• Relationship management, both internal and external  
• Manage and develop Associates, Analysts, Senior Analysts, as required
• Manage internal and external relationships; Work cross-functionally with sales, product, account management teams

Minimum Qualifications:

• Bachelor’s Degree
• Director: 5+ years of relevant experience in a graduate research, business research, or consulting setting
• Senior Director: 7+ years of relevant experience in a graduate research, business research, or consulting setting
• Strong project management experience: plan, organize, and manage multiple, complex projects simultaneously with limited supervision or direction
• Proven ability at cultivating member relationships and identifying key areas of improvement or new topics in healthcare to optimize overall business success
• Demonstrated quantitative and qualitative skills researching and analyzing healthcare issues; ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue
• Interest in the business/commercial aspect of healthcare industry companies
• Articulate and professional; excellent customer and client service skills

Interpersonal Skills & Attributes:

• Collaborative
• Process-oriented
• Attention to detail
• Ability to influence others at senior levels
• Customer-focused
• Ability to work independently and as a team member
• Self-directed and resourceful, with ability to work well under pressure
• Excellent communication and client-facing skills
• Excellent organizational skills

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. The employee is required to be seated most of the time. The employee is required to use computer screens all of the time. Specific vision abilities required by the job include close vision, and distance vision. Ability to travel long distances including air travel. 

Notice of Equal Opportunity Employment:
The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Compensation:
Salary starting at $110,000 per year and up plus benefits

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