Team Host - The Bench (Full Time)

Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Team Host works within a team environment, coordinates guests' dining experience from start to finish. Ensures all guests receive immediate, personalized and professional attention. Ideal candidate will possess an outgoing, dynamic personality with a positive attitude. Must contribute to a team environment by taking orders, delivering food, restocking plates/silverware, clearing tables and resetting tables, and assists the restaurant team to ensure guests have an excellent dining experience.

Essential Duties & Responsibilities:

• Oversee and assist in maintaining cleanliness of outlet.
• Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving.
• Assist with special event set-up, such as skirting buffet or inserting menu cards.
• Check reservations in book and assign table numbers. Ensure availability for resort guests.
• Call to confirm large parties.
• Check schedule and staffing levels.
• Check all menus for cleanliness and accuracy.
• Answer the telephone, take reservations and give directions to restaurant.
• Maintain waiting list, select table and escort guests to the table.
• Resolve guest problems whenever possible and involve manager when necessary.
• Answer questions regarding menu items.
• Schedule reservations according to established procedures.
• Bring guests' needs to the attention of appropriate dining room staff or management.
• Complete daily labor report.
• Check reservations in book and IG, and assign table numbers. Ensure availability for resort guests.
• Check IG for reservations and maintain waves.
• Call to confirm large parties and schedule reservations according to established procedures.
• Maintain waiting list, select table and escort guests to the table.
• Take the guests' food and drink orders when business necessitates
• Monitor alcohol consumption and behavior of guests alerting a manager of any intoxicated or questionable guests.
• Observe guests' progress and respond in a timely way to their needs.
• Clean up spills immediately.
• Set-up and break down special events, to include moving tables, chairs and other furniture as necessary.
• Remove used dishes and maintain tables during meal by replacing utensils as necessary and refolding napkins.
• Follow Pebble Beach Company cash handling policies and procedures.
• Comply with all Pebble Beach Company safety, health and general policies and procedures.

Absolutely Required Skills:

• Must be available to work flexible shifts, including weekends and holidays.
• Food safety and TIPS certification required.
• High school diploma or equivalent.

Desired Skills:

• Previous Host experience preferred.
• Knowledge of point of sale system helpful.

Why work for Pebble Beach Company:

• Competitive Pay: $23.24/hour plus gratuity.
• Benefits. Benefits are provided by the Unite Here Local 483 Union* and include health and retirement.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

* Union employees are required to pay applicable Union dues.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.