Floating Member Advisor

Why Join Apple?

Apple FCU is deeply rooted in the community; we value and embrace workplace diversity. We believe our employees are our most valuable asset, so we are committed to providing professional development and assisting in career journeys. Apple FCU also offers a robust benefits package, including health; vision; dental; 401(k) contribution match; tuition reimbursement; guaranteed 11 federal holidays; paid time off; paid volunteer time; TEAM Bonus plan and much more.

Additional Workplace Highlights:

• Named Top Workplaces by the Washington Post 2023
• Named Top Workplace USA 2023
• Named American Banker Best Credit Unions to Work For 2022
• Diverse, friendly work environment, progressive management staff
• 21 branches in Northern Virginia with easy commuting distance

Job Duties:

Under general supervision, deepen member relationships by assessing financial needs through proactive sales and service activities. Perform teller transactions using TCR, originate consumer loans within the underwriting guidelines; this includes application input, data input, compiling necessary statistics, and loan disbursal. Incorporates The Apple Way into daily activities, providing friendly, courteous and professional service to external and internal members. The staff member will qualify potential members, complete all required steps to open deposit accounts and online/mobile services. Additionally, the staff member will gather information to complete consumer on applications, member requests for information and/or account maintenance. The staff member will use established Apple Federal Credit Union sales techniques to assist in achieving individual and related sales goals. Performs duties and responsibilities in accordance with The Apple Way principles, of Team Up, Serve With Purpose, Challenge Yourself and Own It. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Performs other job duties as assigned by the Branch Manager.

*** Candidates who meet the minimum requirements of the position will be sent a required online assessment to the email address listed in the application. ***

Candidate will be responsible to travel to various branches such as: Bailey's Crossroads, Burke, Chantilly, Fairfax, Fairfax Corner, Falls Church, Kingstowne, Merrifield, Mt. Vernon, Springfield, Stafford, and more.

Responsibilities:

• Proactively greets members, assesses reasons for branch visit, and assists members accordingly.
• Processes transactions such as deposits, withdrawals, and account transfers. Balances checks and cash to daily cash received vouchers
• Inputs all required loan application data into the appropriate computer systems, promptly and accurately, to include
  generation and correct completion of all required loan documents. This is to support a timely and accurate underwriting review for final decision and ensuring Apple Federal Credit Union security interest in protected
• Functions as a “trusted advisor” to Apple members by recommending appropriate products and services and counseling on how to improve members’ financial situation
• In compliance with Apple Federal Credit Union policy and procedure, accurately completes all required paperwork and data input for new deposit account openings, initiation of other credit union services, and application for membership
• Provides basic account information on Loans and Shares products or existing accounts as needed to members
• Receives loan payments, checks and cash for deposit into members’ savings and/or checking accounts, verifies amount, and examines checks for proper endorsement, negotiability and inputs information into the computer system via PC
• Adheres to Apple FCU Security Policy, CTR and SAR reporting, negotiable items procedures. Refers questionable transactions to immediate supervisor
• Provides product and/or service recommendations to members based on thorough needs assessment
• Responsible for cross-selling credit union products and services to members. Cross-sells other products as identified through the needs assessment
• Provides information to members via face to face or telephone. This information may include, but is not limited to, alternative loan products. For example, rates, terms and collateral requirements