Senior Desktop Support Engineer - DoD Program, Fort Belvior, VA

This is a Senior Desktop Support Engineer position for supporting a DoD program located in Fort Belvior, Virginia. 

Overview:

We are looking for a dedicated Senior Desktop Support Engineer to join our team, responsible for managing all aspects of fielded program equipment for our users. This position includes a variety of tasks from installation to lifecycle management of the equipment, ensuring optimal connectivity and security for network and encryption devices both domestically (CONUS) and overseas (OCONUS).

Your Impact:

• Design, analyze, develop, integrate, document, test, implement, support, and train users to guarantee network and encryption device connectivity.
• Undertake system architecture engineering for fielded equipment.
• Conduct system modernization and lifecycle refreshes, including research, proof of concept, testing, installation, deployment, and maintenance.
• Perform installations, upgrades, replacements, problem-solving, and testing to ensure equipment reliability, supported by thorough documentation and user follow-up.
• Coordinate and document Site Surveys, engaging with host unit officials to discuss various site-specific requirements.
• Collaborate with User Support for seamless resolution of equipment issues for all users.
• Execute system patches, upgrades, configurations, and troubleshooting using up-to-date Microsoft technology stacks.
• Assist the Government with inventory management of fielded equipment using the Defense Property Accountability System (DPAS).
• Develop and conduct training lesson plans and equipment operations training for site users.
• Ensure comprehensive Operating System and System Administrator training for proper equipment use and troubleshooting.
• Provide user site support for DoD NIPRNet connectivity issues and work with various defense network operations for VPN implementation.

Qualifications:

• Proficiency in Microsoft Windows and Server versions, Microsoft Exchange, and Active Directory Structure and Administration.
• Experience with system administration, network architecture, and troubleshooting.
• Ability to coordinate with DoD, DISA, and various branch network operations for VPN and connectivity solutions.
• Strong problem-solving skills, attention to detail, and ability to work with technical and non-technical personnel.
• Familiarity with DPAS and government equipment inventory protocols is preferred.

This position offers a unique opportunity to contribute to a vital mission and work with advanced technologies in a supportive environment. If you're ready to make a significant impact, we'd love to have you on our team.

About Inventium.io:

Inventium.io LLC is a technical consulting and software development services company dedicated to protecting and advancing our national defense and scientific capabilities. Based out of the Washington DC area, we rely on innovation to continually advance our employees' skills and provide digital transformation solutions to our customers.

With proven records of successfully delivering quality services and solutions to multiple federal agencies, our technical competencies include Emerging Technology Solutions, DevSecOps, Cloud Migration, Machine Learning, System Modernization, and Technology Management.

Benefits and Perks

• Employer paid Health Benefits (Medical, Dental and Vision) 
• Retirement Plan 
• Paid Time Off and Federal Holidays
• Training and Development 
• Awards and Recognition
• Employee Referral Program

Inventium.io is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.