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in Lake Geneva, WI
Barista
Verified Pay | $11 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Lake Geneva, Wisconsin |
Compare Pay
Verified Pay$9.02
$11.00
$14.71
About this job
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Barista to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
* Turn our guest's ordinary day into an extraordinary day
* Love where they work
* Be appreciated for what they bring to a team
* Learn and grow with a company who truly values it's people
What's in it for you?
* Flexible Scheduling
* Free meals every shift made by our talented culinary team
* Paid time off
* Golf, Ski, Restaurant & Spa discounts
* Hotel room discounts as low as $49 per night
* WELL Spa Gym membership for $16 per paycheck
* Advancement opportunities across the property and US
* Friendly work atmosphere
* Holiday, jury duty, & bereavement pay
* Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
* Recognition programs (aka get paid to celebrate)
About the role
If innovator and creator describes you, you have come to the right place: Join the Barista team and create exceptional drinks for our extraordinary guests. Learn recipes, multitask and be efficient when making drinks to create a grand experience for all.
What will you be doing?
* Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.
* Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).
* Responsible for the complete service of the guest and each order.
* Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.
* Has the ability to use the POS efficiently. Micros System.
* Has the ability to perform proper cash handling procedures that fall in line with company standards.
* Must be proficient in multi-tasking and managing designated stations.
* Must comply with opening and closing as well as running side work necessities.
* Direct and consistent communication with the culinary and management team.
* Processes guest's checks and submits closing paperwork in a timely manner.
* Listens to and resolves customer complaints regarding service, product and personnel.
* Perform other duties as assigned.
What do you bring to the role?
* Someone who is passionate about people and travel
* Willing to work weekends
* LOVES meeting new people and interacting with guests
* Has reliable transportation to and from work
* Past experience in hotels and customer service a plus
* Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Additional Information
* Hourly/Yearly Wage: $11 per hour plus tips