Restaurant Assistant Manager, Shift Manager, & Team Member

Dairy Queen
Hiring: Restaurant Assistant Manager, Shift Manager, & Team Member
Location: Pikeville, KY

Open Interviews

• 3/14/24 From 11 AM-3 PM

When working at Fourteen Foods Dairy Queen, we welcome every guest with a smile and every day is a celebration! Since 2002, Fourteen Foods has been serving up smiles in 13 states and over 240 locations. As the largest Dairy Queen franchisee in the world, we offer the benefits and opportunities you can expect from an iconic national brand. Don’t wait to get your career started, take advantage of this sweet opportunity today!

The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting with and learning restaurant management responsibilities.

The Restaurant Shift Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting and learning management responsibilities from the Assistant General Manager and General Manager.

A DQ Restaurant Team Member is responsible for providing superior customer service and products quickly, accurately and safely according to standards set by Fourteen Foods (FF) and International Dairy Queen (IDQ). Your goal is to meet or exceed each Guest’s expectations on every visit in the areas of quality, service, cleanliness, and consistency. Team Members demonstrate friendliness, hospitality, respect, and genuine care and concern towards Guests and co-workers alike throughout the course of completing all assigned tasks.

Restaurant Assistant Manager
Requirements:

• Education: High school diploma or G.E.D. equivalent.
• Minimum Age: Must be 18 years of age or older.
• 2+ years previous experience as a restaurant Shift Manager required and successful completion of Fourteen Foods certified training program.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Restaurant Shift Manager
Requirements:

• Education: High school diploma or G.E.D. equivalent.
• Minimum Age: Must be 18 years of age or older.
• Experience and Training:
• 1+ years previous supervisory experience in Fast Food or Retail preferred.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Restaurant Team Member
Experience & Qualifications

• Minimum Age: Must be 16 years of age or older.
• No previous work experience required. 6+ months of experience in fast-food restaurant or related
• Above average math skills needed to operate cash register, count and return change, and balance cash drawer.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Fourteen Foods reserves the right to revise the functions and duties of the job when necessary. I also understand that this job description does not constitute a contract or alter my status as an at-will-employee.

Fourteen Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.