BEVERAGE CART ATTENDANT

Position Description: JOB SUMMARY:
The Beverage Cart Attendant is responsible for selling and serving food and drinks in a manner compliant with company policy and sanitation, health and personal hygiene standards. The Attendant must demonstrate accurate entry of the sale transaction into the Point-of-Sale system. This position is expected to demonstrate superior customer service standards at all times and must observe appropriate use of facility supplies and equipment to minimize loss, waste and fraud. Reports to the Food and Beverage Supervisor. This position has no Supervisory responsibilities.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Promptly serve seated guests, walk up grille guests, or beverage cart customers as assigned.
All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests expectations and looks for opportunities to improve. Provide fast and friendly service.
Compliance with VA and PA Alcoholic Beverage Control (or state equivalent) alcoholic beverage service rules. This includes 100% ID check of guests to ensure guests are of legal age to consume alcoholic beverages. Politely refuse to serve beverages to guests who are not of legal age. Observes guests behavior, count number of drinks served, refuses to serve drinks, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager for assistance.
Able to prepare and serve basic menu items such as sandwiches and fryer items. Able to prepare and serve basic bartending recipes, as directed by state liquor laws.
Able to use a computer to accurately ring transactions into the Point-of-Sale system and able to accept all types of payment and make accurate change.
Performs specific side-work as assigned; assist in assuring the total cleanliness and smooth operation of the restaurant and restrooms; clears and resets tables.
Reports necessary equipment repair and maintenance to supervisor.
Follows company policy regarding time clock clocking in and out procedures, appropriate selection of job codes, and company policy regarding reporting of cash and credit card tips received.
Beverage Cart Attendants attentive, safe and careful operation of the beverage golf cart; understands and observes golf etiquette; understands and follows company policy on refueling and stocking of the beverage golf cart. Maintains security of cash box and receipts at all times until check out.
Reports to work in a neat and clean uniform as specified by supervisor. Well-groomed hair and personal hygiene is essential.
Understands and follows company policy and procedure.
Must have reliable transportation.EDUCATION AND/OR EXPERIENCE:A high school diploma or equivalent and one to three years previous related experience and/or training preferred.LANGUAGE SKILLS: \t\t\t
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
MATHEMATICAL SKILLS: \t\t\t
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.REASONING ABILITY: \t\t\t
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.CERTIFICATES, LICENSES, REGISTRATIONS:
VA Alcoholic Beverage Control Board - Responsible Sellers and Servers (RSVP) Training
Valid drivers licenseCOMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of: Microsoft Office Suite; Timeclock Software; Point of Sale Software; Tee Time Software.SPECIALIZED EQUIPMENT:This position will use the following equipment while fulfilling these duties.
Motorized vehicles, including but not limited to golf carts, utility carts, shuttle carts and beverage carts.
Kitchen environment such as an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chefs knives.
Clothes washer and clothes dryer.

Additional Information: COMPETENCIES: \t\t\t
To perform the job successfully, an individual should demonstrate the following competencies:
Quality - Demonstrates accuracy and thoroughness in work product. Looks for ways to improve and promote quality.
Quantity - Meets productivity standards and completes work in timely manner; Strives to work quickly and increase productivity.
Customer Service Demonstrates professionalism, patience, and a people-first attitude. Quickly responds to customer requests for assistance. Communicates with empathy and positivity.
Dependability - Follows direction and takes responsibility for own actions. Commits to long hours of work when necessary to reach goals. Completes tasks on time.
Attendance/Punctuality - Consistently at work and on time and prepared to perform work. Arrives at meetings and appointments on time and prepared.
Ethics - Treats people with respect and keeps commitments. Inspires the trust of others, works with integrity, and upholds organizational values.
Diversity Demonstrates knowledge of EEO policy and shows respect and sensitivity for cultural differences. Promotes a harassment-free environment and a diverse workforce.
Safety and Security - Observes safety and security procedures and uses equipment and materials properly. Reports potentially unsafe conditions.

$12.00 - $15.00 Hourly