Product Manager Small Business

Background

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) with customers worldwide. But don’t take our word for it—read what analysts like IDC and Nucleus Research have to say about us.

Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM (Customer Relationship Management), and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.

Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential.

To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

About the position:

Acumatica is seeking a Product Manager – Small Business with expertise in ERP and CRM software. The product manager will focus on calibrating Acumatica to serve the needs of QuickBooks and small business customers who need a system that will help them grow.

The ideal candidate understands the financial and business processes such as double-entry accounting, fixed asset tracking, inventory accrual, deferred revenue, and tax management that are critical for small business expansion. The Product Manager for Small Business expansion must understand and document the shortcomings of entry-level accounting systems such as QuickBooks and prepare a go-to-market plan. After speaking with stakeholders, the Product Manager will prepare requirements documents to inform developers of changes, prepare sales to perform demonstrations, and work with marketing to deliver key messages.

What the job entails:

• Partner and customer interaction: Engage current customers and partner with customers who upgraded from small business accounting systems such as QuickBooks to learn how Acumatica helped them grow and understand the features and processes that required them to purchase an ERP solution.
• Define small business processes: Understand the needs, challenges, and business goals of this target market and map these requirements to Acumatica ERP capabilities. Define opportunities to improve the software.
• Go to market planning and execution: Collaborate with cross-functional teams, including engineering, data science, marketing, and sales, to define and execute the small business product strategy. Identify market opportunities, analyze customer feedback, and develop product roadmaps that align with business objectives and drive customer success.
• Define financial and process requirements: Define product requirements, prioritize features, and collaborate with development teams to ensure timely and high-quality product releases. Monitor product performance, analyze metrics, and iterate based on customer feedback and market dynamics.
• Market and Competitive Analysis: Stay abreast of market trends, industry developments, and competitive landscape related to small business technologies. Conduct market research, competitive analysis, and customer segmentation to identify opportunities for differentiation and strategic positioning.

Qualifications: 

• Business and Technical Background: Bachelor’s degree in a relevant field such as Computer Science, Engineering, or Business Administration. A solid understanding of small business accounting processes. Deep understanding of QuickBooks and similar small business accounting systems is required.
• Customer-Centric Approach: Proven experience in customer-facing roles, with a deep understanding of customer interaction and the ability to build strong relationships. Strong empathy for customer challenges and a passion for delivering exceptional customer experiences.
• Product Management Expertise: 5+ years of demonstrated experience in product management, including defining product requirements, roadmap development, and successful product launches. Participation in competitive analysis, sales training, support training, and webinars is a plus.
• Excellent Communication Skills: Exceptional written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner. Strong presentation skills to effectively convey product value propositions and engage with stakeholders at various levels.
• Analytical and Problem-Solving Skills: Strong analytical and problem-solving abilities to gather and analyze data, extract meaningful insights, and make informed product decisions. Ability to balance competing priorities and manage multiple projects in a fast-paced, dynamic environment.

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail HR@acumatica.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

For this role, the salary range is $130,000- $150,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements. At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

 

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