BUSINESS MANAGER/FACILITIES DIRECTOR

Salary Range: $150,000 - $165,000 depending on experience and education (Bonus eligible position)

Full Time Position - 40 hours per week

Schedule: Monday - Friday 8:30 - 5:00 pm

Benefits: Medical, Dental, Vision, Life, LTD, and 401(k)

The ideal candidate will have a bachelor's degree (four-year college, university, or technical school) with field of study in Construction Management or related field and/or equivalent experience. Ten (10) or more years of experience in property management with five (5) or more years in a high-level supervisory capacity.

Leisure World of Maryland Corporation (LWMC), the property management company for Leisure World of Maryland, is a private, age-restricted community comprised of 29 community associations representing over 5,600 homes and extensive Trust operations, located in Silver Spring, Maryland is seeking an experienced Business Manager/Facilities Director.

The Business Manager/Facilities Director assists the General Manager in developing policies, procedures, and programs to operate, maintain, and preserve the property and assets of the Leisure World of Maryland Trust and affiliated Mutual(s) by overseeing the day-to-day operations of a multi-faceted service organization.

This position manages subordinate supervisors who oversee the work force that comprise the Physical Properties Department including the Customer Service Manager; Trade Foreman(s) in the Appliance, Plumbing, Carpentry, Electrical, HVAC, Special Projects and After Hours Maintenance departments; and the Warehouse Supervisor/Showroom Coordinator. The Business Manager/Facilities Director is responsible for the overall direction, coordination, and evaluation of these departments and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

We are looking for someone who has experience in the following areas:

• Directs the administrative, personnel, finance, and program management of all maintenance trades, after-hours service, materials management, special projects, contracting services, showroom services, and customer service operations that comprise the Physical Properties Department (PPD).
• Prepares annual operational budget and annual capital budgets and monitors all PPD financial operations continuously throughout the year. Meets regularly with departmental supervisors to monitor productivity and overall performance
• Updates the PPD Five Year Maintenance Plan and the Trust Reserve Plan on an annual basis.
• Participates in the PPD Advisory Committee meetings to provide reports on departmental productivity and the status of major Trust and Mutual projects as well as attends Mutual Board of Directors meetings, as requested/required.
• Monitors departmental staffing and training and initiates changes when required to meet customer expectations; improve operations and efficiency; reduce cost; or comply with federal, state, and local laws. Ensures that staffing is courteous, technically proficient and adequate to meet demands.
• Maintains high level of safety training and awareness by departmental employee. Inspects all buildings in the PPD complex regularly to ensure that a safe work environment is maintained.
• Reviews and resolves issues that arise by escalating service, removing irrelevant policies, retraining personnel, and reconfiguring projects when possible.

Special Requirements:

• Ability to schedule projects and budget time required to meet deadlines, as well as inspect and review projects to monitor compliance with building and safety codes, and other regulations. This individual will all have the knowledge of process to obtain necessary permits and licenses.
• Ability to interact and communicate effectively, orally and in writing, with community residents and outside organizations and agencies at various levels, and the ability to resolve problems in a courteous and professional manner.
• Ability to plan, organize and direct activities concerned with construction/maintenance of facilities.
• Ability to prepare and submit budget estimates and progress and cost tracking reports.
• Knowledge of federal, state, and local laws, regulations, and court decisions applicable to community associations.
• Knowledge of building and construction code, permitting and architectural drawing requirements, and storm water management plans.

We can offer you a challenging and rewarding environment with many opportunities to learn, grow, and achieve great results. If you want to be part of our team, we'd love to hear from you. Competitive salary and excellent benefits.