Store Manager

Position Title: Store Manager

Department: Stores

Reports To: Regional Sales Director

Supervisor Responsibilities: Yes

Status: Full-Time, Exempt

Job Summary: Our Store Managers are responsible for leading and nurturing a team focused on exceptional customer experiences in a high-quality store environment. We believe true Leaders model a culture of strong partnerships that encourage growth in our ever-changing industry.

Looking for an exciting new career in the beauty industry? It's your lucky day! Salon Service Group is currently accepting applications for a Store Manager for our West Madison store.

Do you enjoy the pace and fun of retail, but the long hours seem like a bummer? Our stores close in the evening and for most of the weekend! We do all we can to help our teams have real work/life balance.

Working for SSG will provide you with:

· Health, Dental, Vision, Life, and AD&D Insurance available

· Health Savings Account or Flexible Spending Account

· Employee Assistance Program

· 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income

· Paid vacation and sick leave

· Holiday pay

· Sam’s Club membership for you and a friend or family member

· Discounts on exclusive hair products

· Employee referral program - $1,000 potential earnings per referral

· Monday-Friday schedule during regular business hours with some Saturday work, as needed; Sundays once per quarter

· Enthusiastic and fun customer base

· Growth opportunities and meaningful contribution to the success of the company

In this role, you will:

• Provide exemplary service, ensuring the customer is always top priority
• Uphold a high standard of merchandising and operational excellence
• Communicate consistently with area DSCs to meet and exceed sales goals
• Hire, train, coach, and retain a team of knowledgeable Associates that model the SSG culture of partnership
• Organize, delegate, prioritize, and follow-up to maximize productivity
• Challenge and motivate employees
• Effectively communicate with Store Market Leader, Sales Director, and Home Office team regularly
• Day-to-day operations of store including inventory management, cash management, and general retail store functions

Who you are:

• You are an excellent communicator with strong organizational skills
• You are familiar with Microsoft Office including Outlook and Excel applications
• You possess a self-starter attitude and a continual drive to grow
• You have previous sales management experience
• You possess a working knowledge of inventory management
• You have a passion for the beauty industry
• You can work independently and in a team environment
• You thrive pivoting quickly to meet customer needs
• You have experience with building and maintaining business relationships
• You enjoy problem solving
• You possess a driver’s license and auto insurance
• You can stand and walk for 8 hours a day and lift up to 30 pounds
• You can travel occasionally

Because it is our highest priority to provide our customers with the tools and support they need for their success, we love to hire professionals who are outgoing and enjoy working in a diverse and uplifting environment.

As a Store Manager, we want you to take pride in your work, your employees, and the service you provide to your customers. Additionally, we are seeking applicants who are confident in their abilities as a leader and who exhibit an exceptional customer service attitude. This position is responsible for ensuring a high quality store and teammate performance, while increasing sales and modeling exceptional customer service

Store Managers are required to work 8 a.m. to 5 p.m. Monday-Friday with some Sunday hours for inventory required quarterly.

About us:

Salon Service Group, founded over 32 years ago, is the nation's largest privately-owned professional beauty distributor. SSG proudly partners with the Professional Beauty Industry exclusively, through salons, spas and stylists. We have conveniently located, professionally exclusive wholesale stores representing our independently owned, high-end professional portfolio of haircare brands across SSG territories. We are committed to excellent service, quality products and most importantly, we build strong lifelong partnerships with our customers. Our highest priority is to provide our customers with the tools and support that they need for success.

This job description/ad is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SSG is an EQUAL EMPLOYMENT OPPORTUNITY employer. Candidates are considered for employment with SSG without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law.