Outpatient Clerk

Job Summary: Provides administrative, clerical, and secretarial functions in support of a department. Duties include drafting basic correspondence, answering telephones, providing information to callers, etc. May serve as primary contact and information source for assigned organizational unit, program. May supervise lower level staff.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greets persons entering program, determines nature and purpose of visit, and directs or escorts them to specific destinations.
• Uses agency specific computer application software to schedule appointments with consumers.
• Follows agency protocol for tasks such as data entry/maintenance.

• Collects fees for services for program.
• Uses independent judgment and initiative to perform clerical duties in support of the behavioral health unit/IDD department; i.e. copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
• Completes forms in accordance with organizational procedures.
• Uses Microsoft Office and composes, types, and distributes meeting notes, routine correspondence, and reports.
• May purchase and maintain supplies and/or stock items.
• Opens, reads, routes, and distributes incoming mail, email and other materials.
• Answers telephone and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Maintains confidential information
• Prepares and disseminates pertinent reports to appropriate individuals
• Composes, types, and distributes meeting notes, routine correspondence, and reports.
• Maintain personnel and administrative files in an orderly manner.
• Take minutes at monthly staff meeting and maintain in appropriate file.
• Performs job responsibilities with minimal supervision.

Administrative

• Greets persons entering program, determines nature and purpose of visit, and directs or escorts them to specific destinations.
• Answers telephone and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Maintain personnel and administrative files in an orderly manner.
• Take minutes at monthly staff meeting and maintain in appropriate file.

Accounting

• Prepare requisition for statements, vouchers and/or invoices to be approved for payment
• Prepare deposits of accounts receivable and transmit to accounting department
• Receive and review monthly expenditure reports and submit for payment.

Required Education & Experience: Two years related experience OR Associate degree OR One year at the lower level position and supervisory experience. Knowledge of office procedures and scheduling software. Ability to answer telephones and communicate effectively. Ability to work well with others.

Gateway BHS promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing

Monday-Friday 8:00AM - 5:00PM