Auto Service Advisors, $70,000 - $120,000+, Experience Req'd

782 U.S. 1, Edison, NJ 08817
 

Industry-leading Pay Plan & Great Benefits!
$70,000 - $120,000+ Income Potential

At  business is booming, and Automotive Service Advisors / Writers are needed now to meet customer demand in our service center. 

Bell Audi Dealership opened in 1955 and is the largest volume Audi dealership in New Jersey. We are family-owned and the preferred Audi Dealer in New Jersey by our own customers. We believe that culture makes a difference. Our company’s core focus is building relationships that last with our employees, customers, and community. We value our employees and invest in their success. Apply online today!

What we offer:

• Industry-leading pay plan based on experience
• Opportunity to earn $70,000 - $120,000+ a year
• Full-time position
• Health, Dental, and Vision insurance plans
• 401(k) retirement plan
• Paid Vacation and holidays
• Opportunities for career advancement!
• Sundays off!
  
  
  

Responsibilities - Service Advisor:

• As a Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates
• Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs
• Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates
• Speak with customers about their vehicle questions in a professional manner that reflects understanding, clarity, and courtesy
• Greet and work with customer and technician to identify required services using the vehicle's service history
• Write repair orders and advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with the service manager
• Meet the dealership's standards for repair order production
  
  

Qualifications/Requirements - Service Advisor:

• 2+ years of Service Advisor experience required
• Luxury high-line experience required – Audi, BMW, Land Rover, Lincoln, Lexus, Genesis, Cadillac, Jaguar, Infiniti etc.
• Availability to work nights and weekends
• Genuine interest in providing an exceptional customer experience
• Excellent communication, interpersonal and organizational skills
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment
• A great attitude, people skills, and work ethic required
• High school diploma or equivalent preferred
• Valid in-state driver's license
• Professional personal appearance
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing including background checks, MVR, and drug screening.
  
  

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.