Urgently hiring Use left and right arrow keys to navigate
Verified Pay $29,000 - $39,000 per year
Hours Full-time, Part-time
Location Abbotsford, Wisconsin

About this job

Job Description

Job Description


Red Barn Service LLC in Abbotsford, WI is looking to hire a Customer Service Representative to perform varied tasks as part of our team. Are you someone who enjoys meeting new people and helping them?
Do you want to expand your skill set and build a successful career?
Would you like to join an established company that will appreciate and support you?
If so, please read on!

This Customer Service Representative assistant position earns anywhere from $29,000 - $39,000/year, depending on experience and skill. We also provide excellent benefits, including medical reimbursement, a Simple IRA plan with a 3% match, paid birthdays off, up 4 weeks of paid vacation, paid holidays, profit sharing/incentive programs, a weekly all-company breakfast, direct deposit, and training. If this sounds like the right opportunity for you, apply today!

ABOUT RED BARN SERVICE LLC


Red Barn Service LLC is a 2nd generation service company that offers electrical, heating, and cooling services to the city of Abbotsford and surrounding areas. We provide 100% customer satisfaction and affordability for all budgets and needs.


We are a growing company where our clients have not been let down from our core principles, and the largest reason is our employees. The employees of Red Barn Service LLC are not treated as tallies on a sheet, but rather hold significant value for our team. Every employee benefits our company, and we like to return the appreciation with various perks. We are a company that supports one another, and our next valuable growth can be you!


Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
 
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 


Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas.
  • Attend trainings to maintain up-to-date skills and knowledge.
 
Qualifications
  • Previous experience as a Customer Service Representative or in a similar role is preferred.
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively
  • Valid driver's license and a good driving record
  • Ability to pass a drug screen and a background check upon hire.


WORK SCHEDULE FOR A Customer Service Representative

This position is Full-time.

ARE YOU READY TO JOIN OUR TEAM?
If you feel that you have the right customer service and personal skills for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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Posting ID: 913199200 Posted: 2024-04-30 Job Title: Customer Service Representative