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in White City, OR
Hotel Front Desk Clerk
•20 days ago
Verified Pay | $15 per hour |
---|---|
Hours | Full-time, Part-time |
Location | White City, Oregon |
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About this job
Job Description
Job Description
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation:$15 hourly
Responsibilities:- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Field customer complaints when necessary
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Comfortable taking telephone calls and mitigating stressful situations
- High school graduate, GED recipient, or equivalent
- Exhibits working knowledge of Microsoft Office and reservation management systems
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
At the junction of Routes 62 and 140, this laid-back Best Western Crater Lake Highway White City/Medford hotel is just three miles from the TouVelle State Recreation Site and six miles from the Crater Rock Museum.