Traffic Customer Service

Job Title: Front Desk Receptionist

Job Description: Manage the front desk on a daily basis by performing a variety of

administrative and clerical tasks to the highest of quality standards. As the front desk

receptionist, you will also be the first point of contact for our company.

Duties/Responsibilities:

• Serve visitors by greeting, welcoming, and directing them appropriately.

• Notify company personnel of visitors’ arrival.

• Tend to all incoming calls and redirect them according to each caller's needs.

• Inform visitors by answering or referring inquiries.

• Distribute correspondence.

• Maintain security by following procedures and issuing visitor badges.

• Execute data entry.

• Maintain the company extensions and directory updated.

• Maintain the company logbook updated by monitoring and registering all

vehicles that enter and leave the premises.

Education and Experience:

• High School diploma.

• Prior experience preferred.

Requirements/ Skills/Abilities:

• Excellent communication skills, both written and verbal, in English and Spanish.

• Good management and organizational skills.

• Strong problem-solving skills.

• Able to collaborate in a team-oriented environment.

• Strong multi-taking abilities.

• Able to work well under pressure.