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Business Development Center Administrator
•26 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Marcos, Texas |
About this job
Job Description
Job Description
Job Summary
We are looking for a BDC Admin to join our growing team! The right candidate will have strong communication skills and the ability to handle a flexible schedule. The day-to-day responsibilities will include answering all incoming calls to the dealership profit center.
Benefits
- Health, Vision and Dental Insurance
- 401k match
- Paid vacation
- Paid training
- Growth opportunities
- Promote from within
- Employee discounts
Responsibilities
- Answer dealership group phones, greet and receive prospects and customers
- Downloads and follows up on all dealership manifest and opportunities lists.
- Makes outbound prospecting calls inviting prospects to the dealership.
- Makes CSI follow-up calls.
- Contacts all no-shows to reschedule missed appointments.
- Advises customers on special-order parts status, appointment reminders, and recall campaigns.
- Work cooperatively with the sales, service, parts and body shop.
- Communicate with callers and visitors in a professional, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents
- Assist in scheduling and confirming sales and services appointments
- Other duties as assigned
Qualifications
- Excellent listening/communication skills, outgoing and positive personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance and eager to improve on all aspects
- Valid driver’s license and clean driving record
- Bilingual is a Plus
- Automotive industry experience a plus
- Retail experience helpful
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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