Residential Support Advocate

About Us:

Safe Harbor is a nonprofit organization that provides shelter, supportive services, and advocacy to survivors of domestic violence and sexual assault. We also provide education, awareness, and resources to our community.

Since Safe Harbor began as a grassroots effort by a dedicated group of citizens in 1997, our services and practices have continued to grow and evolve to meet the needs of survivors, those impacted by violence, and our community. We have implemented strengths-based, trauma-informed best practices recognizing that each person we serve is an expert in their experience.

Our Pillars

• Everyone has a right to a safe, self-determined life free of violence.
• Interpersonal violence affects everyone. Understanding this, Safe Harbor offers inclusive services for all individuals regardless of race, ethnicity, gender identity, sexual orientation, or religious affiliation.
• There is an inter-generational impact of violence we must address with intervention, education, and community awareness. Children from violent homes experience trauma that can have a lifelong impact.
• Domestic and sexual violence are about power and control.

Safe Harbor Crisis Center strives to create a community where violence and abuse are not tolerated. Our prevention and intervention services can help empower each individual to reduce violence in Davis County.

• Job Purpose:
  RSAs oversee the shelter facility in a manner that is consistent with Safe Harbor's mission, vision, policies, and procedures. This position provides basic services to domestic violence survivors and sexual assault victims and maintains the safety of the facility.
  
  Job Responsibilities
  
  • Support 24-hour hotline, responding to callers in crisis by providing information and resources and assessing eligibility for shelter services.
  • Assist with intake procedures including but not limited to advocacy, development of an on-going assessment safety plan, and coordinate supportive services as needed. 
  • Create a safe and welcoming environment for residents by greeting clients, responding to client request(s) for assistance or supplies needed from the office/storage areas, and ensuring clients are provided a high quality of emotional support.
  • Assure safety and well-being of clients in accordance with shelter procedures and resident responsibilities. 
  • Provide crisis intervention and conflict de-escalation and resolution to ensure physical and emotional safety of clients, staff, and volunteers. 
  • Conduct shelter resident checks which include checking door locks, windows, and blinds. Ensure residents have completed chores and the facility is clean and orderly.
  • Conduct security checks, which include setting alarms and monitoring security cameras.
  • Maintain and review required documentation for survivor files and communication logs.
  • Ensure cleanliness and order of the shelter, restocking interior storage as needed, do laundry to maintain linen supply, cleaning rooms of clients that have exited, keep entryway free of any clutter, and any other task needed to maintain order.
  • We believe teamwork leads to better quality services. RSAs should consult on-call staff in handling emergencies and issues related to children and adults living at the shelter, documenting appropriately and timely.
  • Maintain confidentiality of any identifying or individual information of clients in all aspects of the position. 
  • Ensure 24/7 coverage, Advocate will be on time for their scheduled shift and complete their entire shift without leaving the premises.
  • RSAs are required to cover shifts during holidays.  
  • Assist with special projects and tasks as assigned.
  
  Disclaimer:  This job description is only a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties
  
  Equal Employment Opportunity Statement: Safe Harbor is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law.

What we're looking for:

• You are an effective communicator with the ability to resolve conflict, problem solve, and crisis manage.
• You are able to relate positively to those who are diverse in age, ethnicity, socioeconomic levels, beliefs, and lifestyles.
• You have a passion for Safe Harbor and our mission.
• You are able to respond empathetically to victims of crime to reduce levels of trauma and provide support during crisis intervention.
• You can build and maintain professional collaborative relationships within the community.
• You can pass a background investigation check (BCI) and have a valid Utah Drivers License.

 Position Type: 

• Part-Time
• Full-Time
• On call
• Day shift
• Night shift (Compensation varies for night shift. Shift differential may apply)
• Weekends

Benefits

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance