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in Bryan, TX
Customer Service Representative
•19 days ago
Estimated Pay | $19 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Bryan, Texas |
Compare Pay
Estimated Pay We estimate that this job pays $18.75 per hour based on our data.
$12
$18.75
$34.47
About this job
Job Description
Job Description
Benefits
Responsibilities
Requirements
We are looking for a charismatic and positive individual to greet visitors when they come to the office or handle their inquiries on the telephone.
Main Job Tasks and Responsibilities
- answer, screen and direct telephone inquiries
- take efficient messages and relay when necessary
-greet and direct visitors entering organization
-handle queries from the public and customers
-monitor visitor access and maintain security awareness
-provide general administrative support
-other duties as assigned by Agency Owner
Benefits
Annual Base Salary Based on Experience
Hands on Training
Mon-Fri Schedule
Evenings Off
Responsibilities
Responsibilities:
- Cross-Sell existing customers additional products and services by asking fact finding questions and providing solutions.
- Work the front lines of customer service to generate the very first positive impression clients get about our agency
- Handle customer inquiries and complaints
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Learn our products, services, and world-class business techniques with our training
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Professional phone etiquette.
- Be able to obtain or currently possess a Property & Casualty insurance license.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Ability to obtain or possess an active Life & Health Insurance license.