Customer Service Representative

Leading national Logistics provider seeking a Customer Service Representative for their growing operation in Huntsville, AL! This is an onsite position working a Monday - Friday 6am-2:30pm shift. This position will pay up to $19.25 per hr.

What you'll do on a typical day:
* Assist customers and business partners via telephone and email.
* Handle customer complaints in a calm and professional manner.
* Diagnose, assess, and resolve any problems or issues.
* Monitor the progress of delivery routes.
* Scan haul-away pods and verify stamps.
* Process changes or cancelations to delivery orders in a timely manner.

What you need to succeed:
* High school diploma or equivalent.
* 1-year related experience preferably within a call center environment.
* Strong customer service skills and the ability to satisfactorily resolve issues.
* Solid ability to multitask with exceptional organizational skills.
* Ability to thrive under pressure while delivering solutions that exceed customer expectations.
* Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

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About Hunter Hamilton

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.