Bellman/Shuttle Driver

Normandy Farm is seeking qualified individuals who are interested in working in an upscale hospitality environment. An exemplary work ethic, meticulous attention to detail and a passion for providing superior customer service are necessary for all applicants.

JOB SUMMARY

If you are friendly, pleasant, and committed to high standards of customer service with attention to detail, we invite you to join our team. We operate a busy hotel and are looking for a reliable and charming shuttle driver/hotel attendant. We want smiles, dedication, and the ability to create a comfortable and upscale atmosphere for our customers. Must have own transportation and valid driver’s license with a clean driving record.

We are currently seeking someone that has the flexibility to work part-time a minimum of 24 hours per week to include weekends.

Shift is 7:00AM - 3:30PM

Shuttle Driver/Hotel Attendant Functions:

• Welcomes all guests to the hotel as well as bid them farewell in a cheerful manner
• Escorts guests to their accommodations
• Assists guests with luggage pick up and drop off
• Transports guests using the company shuttle passenger van
• Makes sure all luggage is stored and labeled properly
• Has full knowledge of all aspects and accommodations offered on the property
• Cleans and maintains the main lobby, entrance space, and luggage trolleys
• Restocks and Maintains Business Center and Lobby Spa Water.
• Sets up Sunday Grab n’ Go Continental Breakfast
• Assists front desk when needed
• Cleans and locks up according to prescribed procedures
• Attends and participates in all training sessions and team meetings
• Develops and maintains positive working relationships with others while listening and responding in an appropriate manner
• Follow instructions and adhere to all procedures and company policies while maintaining a high standard of conduct
• Notifies and reports any problems or concerns to management
• Reports to Front Desk Manager & Assistant Manager

• Must be at least 21 years old
• High School Diploma or Equivalent
• Must have successful results from a pre-employment background and drug.
• Possess a basic knowledge of excellent service standards as well as etiquette.
• Available to work weekends, evening shifts and major holidays (Easter, Mother’s Day, Thanksgiving, along with other special events from time to time)
• Mandatory compliance with all safety regulations, procedures, policies and rules
• Regular and predictable attendance.
• Arrives punctually in full uniform with a neat & professional appearance at all times
• Requires standing for extended periods, walking, pushing, carrying, bending, reaching, stooping, kneeling, or crouching.
• Able to lift up to 25 pounds without assistance and in excess of 50 pounds with assistance
• Must have a valid driver’s license with a clean driving record
• Hotel Attendant experience at a full service hotel preferred