Senior Manager, Business Intelligence & Analytics

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We're Looking For:

Iridium is seeking a highly skilled and experienced Senior Manager of Business Intelligence & Analytics to join our Data Management & Analytics Team. As a Senior Manager of BI and Analytics, you'll be responsible for managing multiple cross-functional activities and projects, including designing, implementing and operating reporting & analytical solutions that drive operational efficiencies and decision making at Iridium. In this role, your primary focus will be driving analytical solutions that align with overall corporate strategies. The ideal candidate will have a strong understanding of data analysis tools and methodologies, and the ability to translate complex data into actionable business strategies. You'll be successful in this role if you enjoy taking a vision, creating a roadmap, and working with a cross-functional team to make it a reality.

What You'll Do:

Lead and manage the Business Intelligence & Analytics team, ensuring high performance and continuous development by performing regular check-ins, discussing career growth opportunities, giving constructive feedback, and acknowledging performance issues when necessary.
• Be responsible for presenting complex network usage, quality of service, and core billing/financial metrics to peers and executives.
• Build the strategic vision for Business Intelligence and advanced analytics at Iridium and deliver the resulting platform and capabilities.
• Develop and implement advanced analytics and business intelligence strategies by transforming data into meaningful information used to support business decision-making.
• Collaborate with the Data Management function to design and create Iridium's data products.
• Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
• Ensure accuracy and integrity of BI and analytic deliverables through data validation and quality assurance practices.
• Collaborate with key stakeholders to understand their business needs and develop solutions to meet those needs.
• Partner across the Data Management & Analytics group to develop and implement Iridium's data governance framework.
• Drive the creation, implementation, and adoption of the Data & Analytics Center of Excellence.
• Stay current with industry trends and best practices in data analysis & business intelligence and implement these insights as appropriate.

What You'll Need to Succeed:

• Capable of being a strong motivator and source of direction for your team and role modelling commitment to your team's goals
• Have a people-oriented mentality and be able to build meaningful relationships with senior leadership, on your team, and in other departments
• Excellent communication skills, with the ability to effectively convey complex results and ideas and be open to other points of view
• Be able to analyze and understand a situation or problem and think critically to make decisions, come up with and evaluate unique solutions, and see those solutions through to completion
• Be independent and self-motivated and demonstrate a high degree of creativity, flexibility, and resourcefulness
• Have a strong sense of urgency in driving projects to completion and be motivated to achieve outcomes and results
• Can thrive in a dynamic environment and efficiently manage multiple or complex projects while continuously looking for new and enhanced ways of doing things

Things You Must Bring to the Table:

• Bachelor's degree in Information Systems, Computer Science, Data Science, Business Administration, or a related field
• 10+ years of relevant experience in a data analysis/business intelligence
• Minimum 2 years management experience or demonstrated ability to lead a team on a large business intelligence project
• Experience with the following technologies is required:
  • Business Intelligence and data analysis tools (Tableau, PowerBI, MicroStrategy, etc.)
  • Relational Databases - SQL
  • Data Engineering
• Exceptional leadership, team management, and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Strong communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders

Things That Would be Great if You Brought to the Table:

• Experience with cloud based environments
• Understanding of machine learning algorithms, data structures and data modeling

We'll also need you to:

• U.S. Citizenship required

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.