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in Sterling, VA
Customer Service Representative: Full Time
•30 days ago
Estimated Pay | $20 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Sterling, Virginia |
Compare Pay
Estimated Pay We estimate that this job pays $20.02 per hour based on our data.
$14.11
$20.02
$32.31
About this job
Description
Are you passionate about delivering exceptional customer experiences? Join our team as a Full-Time Customer Service Representative and become a vital part of providing outstanding service to our valued clientele.
Responsibilities:
Requirements:
Are you passionate about delivering exceptional customer experiences? Join our team as a Full-Time Customer Service Representative and become a vital part of providing outstanding service to our valued clientele.
Responsibilities:
- Provide accurate information about products, services, and company policies to resolve customer issues.
- Document customer interactions and maintain accurate records of inquiries, comments, and actions taken.
- Collaborate with other departments to ensure swift resolution of customer concerns or escalations.
- Strive to maintain customer satisfaction by addressing inquiries efficiently and effectively.
Requirements:
- Proven experience in customer service or a related field preferred.
- Excellent communication skills, both verbal and written.
- Proficiency in using customer service software, databases, and Microsoft Office Suite.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work flexible hours, including weekends or evenings as required.