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in Sterling, VA

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Estimated Pay $20 per hour
Hours Full-time, Part-time
Location Sterling, Virginia

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Estimated Pay
We estimate that this job pays $20.02 per hour based on our data.

$14.11

$20.02

$32.31


About this job

Description

Are you passionate about delivering exceptional customer experiences? Join our team as a Full-Time Customer Service Representative and become a vital part of providing outstanding service to our valued clientele.

Responsibilities:
  • Provide accurate information about products, services, and company policies to resolve customer issues.
  • Document customer interactions and maintain accurate records of inquiries, comments, and actions taken.
  • Collaborate with other departments to ensure swift resolution of customer concerns or escalations.
  • Strive to maintain customer satisfaction by addressing inquiries efficiently and effectively.

Requirements:
  • Proven experience in customer service or a related field preferred.
  • Excellent communication skills, both verbal and written.
  • Proficiency in using customer service software, databases, and Microsoft Office Suite.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to work flexible hours, including weekends or evenings as required.