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Job Title Operations Support Specialist Location Thies & Talle Management - Chanhassen, MN 55317 US (Primary) Category Leasing Job Type Full-time Job Description Reports To: Marketing & Training Coordinator Summary: Hybrid Position. Schedules showings for apartments or townhouses and communicates with prospective tenants. Assists with other office-related duties as necessary to contribute to the property's overall performance. Fill in on-site when there are staff shortages. Job Requirements Essential Duties and Responsibilities include the following: other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time without notice. 1. lnterview prospective residents and records information to ascertain needs and qualifications via phone and email. 3. Follow-up with prospects through thank you notes, phone calls, email, etc. 4. Ensures compliance with and adherence to Fair Housing laws. 5. Refers prospects to other Thies & Talle properties as appropriate. 6. Enters prospect and applicant information into property Management software. Uses system reports to monitor closing ratios, upselling opportunities, etc. 7. Monitors leasing process and attend employment training when required. l0.Provides other administrative and support assistance as needed by the site office and Property Manager. 11. Provides on-site staffing help when properties are short staffed Pay Rate: Type Per Hour Pay Rate: Low 24.00 Pay Rate: High 24.00