Commercial Insurance Account Manager

About Us:

At Security First Insurance, we're not just an insurance agency - we're a team of dedicated professionals who are passionate about protecting what matters most to our clients. We've been serving the Flint, Michigan community for decades, and our roots run deep in the area.

What sets us apart is our people. We have around 45 employees, each bringing their own unique blend of experience and fresh perspectives to the table. Some of our team members are new hires, eager to learn and grow in the industry, while others have over 30 years of invaluable expertise under their belts. It's this mix of talent that fuels our success and drives us forward.

We understand the importance of work-life balance, which is why we offer a hybrid work model. You'll have the opportunity to spend two days in the office, collaborating with your colleagues and building relationships, while enjoying the flexibility of working remotely for three days. This way, you can achieve the best of both worlds and tailor your work arrangements to suit your needs.

We take pride in our vibrant and inclusive culture. Diversity is an integral part of who we are, and we celebrate the unique backgrounds and perspectives of our team members. We believe that a diverse workforce fosters creativity, innovation, and better decision-making, ultimately benefiting our clients and the community we serve.

In addition to our commitment to our employees, we're deeply committed to our community. We actively engage in community outreach initiatives, giving back and making a positive impact in the lives of those around us. We believe in being more than just an insurance agency - we strive to be a trusted partner and a force for good in the community.

If you're seeking a career where you can make a difference, join a diverse and talented team, and have the flexibility to balance work and life, Security First Insurance may be the perfect fit for you. Come join us as we continue to protect and serve our community for years to come.

Job Description:

Join Our Team!

***Hybrid/Flexible Location***Medical Insurance***Monday - Friday Schedule***

We are looking for someone with an enthusiastic and motivated personality to join our team as a Commercial Lines Account Manager. As part of this role, your main responsibility will be maintaining regular communication with clients, addressing their needs and concerns effectively, and implementing strategies to promote client retention. For this role, the ideal candidate must possess prior experience in commercial lines insurance and a valid Property and Casualty license. This combination of qualifications ensures you have the necessary knowledge and credentials to excel in this position. The base salary for this position ranges from $40,000 to $60,000 per year, depending on the level of experience.

Annual Base Salary Based on Experience

Monday Thru Friday: 8-5 Schedule, Friday Close At 4:30

Professional Development

Mentorship

Professional Work Environment

Paid Time Off (PTO)

Paid Holidays Off

Team Building Activities

Equipment Provided

Office Snacks and Coffee

Paid Sick Leave

Family Leave

Long/Short-Term Care

Qualify For FMLA

Extend Family Leave

Dental Insurance

Vision Insurance

Disability Insurance

Medical Insurance

Pet Insurance

• Build loyalty and trust in the customer-business relationship to increase overall value and retention.
• Help clients understand and navigate their insurance policies. Be available to address any questions or concerns they may have regarding their insurance plans.
• Provide customers with the correct information to make informed decisions about their insurance coverage.
• Reach out to clients promptly to ensure consistent communication.
• Identify coverage gaps and customize policy recommendations
• In everyday operations, use computer systems to process premium payments, review and update policies, handle claims, and make endorsements.
• Maintain the information's confidentiality, integrity, and security, safeguarding both individuals' privacy and the organization's reputation.
• Will occasionally work with new businesses

• Michigan Property and Casualty Insurance License REQUIRED.
• 2+ years of Commercial Lines Insurance experience
• 1+ years of face-to-face sales/customer service experience (phone sales, real estate, banking, inside or outside sales, luxury retail sales, collection agencies, car sales, lenders, servers, bartenders)
• Experience with Agency Management Systems (AMS) and TAM insurance software is a BONUS
• Microsoft Office Suite knowledge
• Work experience in an office environment, using a multiline phone system and computer software. Proficient typing/data entry skills.
• Demonstrate professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication.
• Multitasking, prioritizing tasks, and resolving problems quickly and accurately with strong attention to detail, speed, and accuracy.