Barista Lead, Starbucks Cafe

A Day in the Life of a Barista Lead:

Works as a team member of Food & Nutrition Services (FNS) as the lead barista in the coffee shop.  Takes customer orders, operate a cash register, prepare beverages and maintain operations.  Follows department Hazard Analysis Critical Control Point (HACCP) guidelines, keeps work areas clean and sanitized, and adheres to department policies and procedures.

Why Work at Cheyenne Regional?

• ANCC Magnet Hospital
• 403(b) with 4% employer match
• 21 PTO days per year (increases with tenure)
• Education Assistance Program
• Employer Sponsored Wellness Program
• Employee Assistance program

Here Is What You Will Be Doing:

• Assists with beverage preparation adhering to presentation standards; operates a variety of beverage making equipment; measures and mixes ingredients for coffee shop drinks according to recipe; stocks and maintains line supplies; follows health, safety and sanitation guidelines for all products; and assists with side duties as needed.
• Leads and monitors a team of baristas assisting with beverage preparation, cashiering and cash handling.
• Follows department cash handling procedures, enforces department and organizational policies.
• Assists in opening and closing the coffee shop.  Writes employee schedules, daily cleaning schedules, and coordinates employee Paid Time Off (PTO) schedule.
• Completes weekly orders and coordinates orders with FNS buyer ensuring supplies to par levels.
• Responsible for maintaining and completing a daily pull sheet to keep track of raw material expenses and monthly inventory counts. 
• Communicates effectively with patients, customers, coworkers, and FNS leadership ensuring customer satisfaction and the effective flow of operations.  Ensures signage is accurate and clean.
• Implements promotional specials for the coffee shop and provides recommendations for future promotions.
• Follows HACCP and ServSafe procedures to ensure proper sanitation and safety standards including accurate records.
• Coordinates equipment and facility maintenance work orders for the coffee shop.
• Assists as needed with retail operations in the Greenhouse Grill. Acts as primary leadership team member when supervisor, manager or director are unavailable.

Desired Skills:

• Excellent verbal, written and interpersonal communication skills
• Ability to provide constructive feedback and leads by example
• Ability to function with minimal supervision and is comfortable making personnel and operational decisions in the absence of a supervisor or manager
• Ability to read and follow written instructions and recipes
• Ability to use proper phone etiquette, scripting calls and following protocols
• Intermediate computer skills and the ability to operate the food service computer system and point of sale cash register
• Ability to perform basic mathematic calculations
• Ability to work independently with excellent organizational skills, sound judgment and attention to detail
• Ability to handle multiple tasks simultaneously
• Ability to work in a high volume and high stress environment with varying hours and shifts

Here Is What You Will Need:

• High school diploma (or equivalent certificate from an accredited program) or higher degree
• Two (2) or more years of experience in a restaurant, or hotel, or food service, or hospital setting
• 90 Days: ServSafe certification within 90 days of start date

Nice to Have:

• Associate’s degree in culinary arts, nutrition, or related field
• Barista or coffee shop experience
• Experience in a supervisory role

About CRMC:

Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!