F&B Attendant, Front of House

Please note, this position is located at Palisades Tahoe Resort in Olympic Valley, CA

Seasonal (Seasonal)

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the Ikon Pass, which offers access to 47 international ski destinations. In 2021 the resort changed its name, trading in a harmful slur for a name that better reflects its values and legacy. Visit the Palisades Tahoe website or call 1.800.403.0206 to learn more. You can also visit us on Instagram, Twitter, Facebook, and Vimeo.

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades Tahoe
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 18 years of age.

Job Summary:

As a member of the Front of House you will cashier, buss tables, sort guest facing garbage, clean bathrooms and other duties as assigned by management per the weekly schedule. Duties include but are not limited to:

• Assisting Guests with Food &Beverage purchases and operation of point-of-sale systems with accuracy and efficiency
• Maintaining cleanliness and product levels within the food court and all areas of the building

• Maintaining cleanliness and product levels of the of the water stations and condiment areas
• Cleaning and maintaining restrooms
• Executing Palisades Tahoe's waste management program, which includes recycling, composting, and consumer waste reduction
• Acting in a fun and friendly manner to guests and co-workers
• Use our values to deliver a great employee and guest experience daily

• We appreciate effort but value performance
• We build relationship by acting with integrity
• We communicate and make decisions by collaboration
• We protect our environment to ensure our future
• We have fun doing what we do

Essential Job Responsibilities/Duties/Tasks include the following: other duties may be assigned:

• Maintain restrooms to the highest degree of cleanliness

• Wash sinks, pick up trash, clean toilets, and stalls

• Vacuum carpeted areas throughout the entire facility

• Accommodate guests' requests as needed

• Heavy labor, snow removal, hauling trash, and furniture moving

• May be required to work at outside venues

• Provide customers with top-quality customer service in a friendly and positive manner

• Act as a quick service cashier handling cash and credit cards using a PC point of sale system; accurately ring up items, accept various forms of payment, coupons, discounts, and give correct change. Must balance at the end of shift, responsible for safe and accurate cash handling

• Maintain a tidy and organized cashier area

• Stock items in the checkout area

Competencies and Job Requirements:

• Effective communication skills, oral & written

• Strong sense of customer service & safety awareness

• Able to understand and follow verbal and written instructions.

• Have a neat & clean appearance in compliance with the company and location grooming policy. Must adhere to all company and location uniform standards

• Punctual, able to report at scheduled start time

• Work well as part of a team

• Able to remain patient, calm, and composed in a fast-paced, high-volume-demanding environment

• Basic computer skills and prior POS experience are strongly preferred

• Contribute to the success of the team.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 80% or more of a typical 8-hour work shift. Must be capable of occasionally carrying, lifting, pushing, or pulling up to 50lbs. Must be capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders, and shovel snow. This job requires specific vision abilities, including close vision, distance vision, peripheral vision, depth perceptions, and the ability to adjust focus.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68 - $24.28 per hour

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness, and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

Equipment Used in Job: Floor scrubbing machines, shovels, small hand tools.

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.